Philips XL340 manual Frequently asked questions

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9 Frequently asked questions

In this chapter you will find the most frequently asked questions and answers about your phone.

Set up

No dial tone

Check the phone and power connections.

The handset may be out of range. Move closer to the base station.

The battery capacity may be low. Charge battery.

“Range/Signal” icon is flashing

Move closer to the base station.

If the handset displays UNREGISTERED, register the handset, see page 14.

The handset does not switch on

Charge the battery: Put the handset on base/ charger. The battery icon is animated while charging. After a few moments the phone will switch on.

The handset does not charge

Check base/charger connections.

The battery may be defective. Purchase new battery from your dealer.

Check that the batteries are inserted correctly.

Make sure the handset is placed properly on the base/charger. The battery icon is animating while charging.

Communication is lost during a call

Charge the battery.

Move closer to the base station.

Sound

Handset does not ring

Check that the handset melody volume is turned on. See page 14.

Too many phones may be sharing the same phone line. Disconnect some of the phones.

No parking tone from the handset

Check the power connections of the base/ charger.

The handset may not be placed properly. Try again.

Charging contacts may be dirty. Clean contacts with a damp cloth.

Product behaviour

Bad audio quality (crackles, echo, etc.) during a call

The handset may be nearly out of range. Move closer.

The phone may be interfered by nearby electrical appliance. Move the base unit to a different location.

The phone may be at a location with thick walls. Move the base unit to a different location.

Caller ID does not display

Caller ID service may not be activated. Check with your service provider.

The caller's information may be withheld or is unavailable.

Let the phone ring at least once before answering it.

Second call service does not work

Second call service may not be activated. The second call service may not be available from your telephone operator, check availability of the service with your telephone service provider.

Check that the flash selection is correct. See page 16.

Tip

If the above solutions do not help, remove the power from both the base station and the handset. Wait for 15 minutes and try again.

Frequently asked questions

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Contents XL340 EN Telephone Welcome mode Table of contents Quick reference table for menus Technical data Frequently asked questions IndexImportant information Packaging information Disposal instructions for batteriesYour phone Overview of the phone Earpiece Display Direct memory keys Redial, Cancel & Recall key Use to cancel an operationMicrophone Volume up Key Volume down KeyDisplay icons Overview of the baseKey Charge batteries ! Warning Getting startedConnect the base Connect the chargerVerify the signal Low battery warningBattery life and range Standby modeUsing your phone Exit from Conference call Make a second callAnswer a second call Conference call Join a conversationLower case input table Use more of your phone 5.1.3 Delete all memories Turn the backlight on/off Select ringing melody In standby modeChange the ringing volume Advanced features Register a handsetUn-register a handset Reset your phoneSelect a base Base selection Index NumberFlash duration Index Number Select dial mode country dependentTemporary tone dialing in pulse dial mode Select flash duration12Paging handset 11Message waiting indicationFunctions Settings after Reset Default settingsIndex Number Menu Quick reference table for phone menusTechnical data Frequently asked questions Index What’s in the box Page Koninklijke Philips Electronics N.V. All rights reserved
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