Enfora GSM0400 user manual Troubleshooting, About Screen, Resetting the Modem

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About Screen

To activate the Modem Manager Information screen, select the About tab on Windows CE devices. For Palm® devices, tap the blue menu bar at the top of the display and select Manager from the About menu. Here you will find information specific to your Modem Manager software, such as software version and build date. Enfora, Inc. contact information is also listed here.

Win CE

Palm®

Figure 27. About screen

Troubleshooting

Resetting the Modem

At times the Wireless PortfolioTM GPRS may need to be restarted to ensure proper operation. To reset the Wireless Portfolio TM GPRS, push the Power Button to turn Wireless PortfolioTM GPRS off, then push again to power back on. If this does not clear up the problem, try resetting the PDA instead.

Figure 25. Power Button

DC Jack

Power Button

Enfora, Inc. 661 East 18th Street Plano, TX 75074-5601 www.enfora.com

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Contents User Manual USA Regulatory Information FCC Compliance StatementWarranty Information ENFORA, INC -Month Limited WarrantyContents About the Wireless PortfolioTM Gprs IntroductionHardware Features and LEDs Registering with a Service Provider Gprs BasicsSoftware Installation Process Battery OperationDevice Compatibility Getting Started Placing the PDA into the Wireless PortfolioTMStarting the Modem Manager Utility Setup Accessing the Modem SettingsNetwork Settings Screen Advanced Settings Available Providers ScreenQuality of Service Settings Screen Subscriber Quality of ServiceSecurity Settings Screen Enable PINSMS Settings Screen Change PINConnecting to the Wireless Data Network Entering your PUK Personal Unlock KeyComposing a Message Using SMSSMS Inbox Disconnecting From the Wireless Network DisconnectingMonitoring Modem Status Signal StrengthBattery Status Connection StatusDevice Screen Modem screen tabs and Device screenResetting the Modem TroubleshootingAbout Screen Third-Party Applications Technical Support