Enfora GSM0400 user manual Third-Party Applications, Technical Support

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Third-Party Applications

Internet and Email

The Wireless Portfolio GPRS modem can be used in conjunction with Internet browsers and email programs. To use Enfora’s Wireless PortfolioTM GPRS with third-party wireless applications, follow the instructions provided with the software to specify the Wireless PortfolioTM GPRS as the default wireless modem connection.

Technical Support

For problems related to your network access, contact your GPRS carrier service. For technical support and customer service concerning the Wireless PortfolioTM GPRS contact Enfora.

Website: http://www.enfora.com

Phone: 972-578-2873

Email: techsupport@enfora.com

Before contacting technical Support, please have your modem International Modem Equipment Identify (IMEI) number ready for the Technical Support representative. If you did not record the IMEI number, you can find this in the Device Settings screen of the Modem Manager software.

Enfora, Inc. 661 East 18th Street Plano, TX 75074-5601 www.enfora.com

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Contents User Manual USA FCC Compliance Statement Regulatory InformationENFORA, INC -Month Limited Warranty Warranty InformationContents Introduction About the Wireless PortfolioTM GprsHardware Features and LEDs Gprs Basics Registering with a Service ProviderDevice Compatibility Battery OperationSoftware Installation Process Starting the Modem Manager Utility Placing the PDA into the Wireless PortfolioTMGetting Started Accessing the Modem Settings SetupNetwork Settings Screen Available Providers Screen Advanced SettingsSubscriber Quality of Service Quality of Service Settings ScreenEnable PIN Security Settings ScreenChange PIN SMS Settings ScreenEntering your PUK Personal Unlock Key Connecting to the Wireless Data NetworkSMS Inbox Using SMSComposing a Message Disconnecting Disconnecting From the Wireless NetworkConnection Status Signal StrengthBattery Status Monitoring Modem StatusModem screen tabs and Device screen Device ScreenAbout Screen TroubleshootingResetting the Modem Technical Support Third-Party Applications