ALK Technologies PC5 manual Contact Information

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User’s Guide and Help files

For more detailed instructions, on your desktop go to the Windows Start menu > Programs > CoPilot > User Manual to open and print the CoPilot User’s Guide in .PDF format. Or refer to the CoPilot Help Files in your desktop application (Help menu > Help Contents and Search) or on your Pocket PC (Tools menu > Help).

For NavMan GPS Jacket Users

If you are using this software with the NavMan GPS Jacket (the jacket will have the word NAVMAN molded into the back of it and has a conical antenna), you must install drivers for the jacket separately. For the NavMan drivers and installation instructions visit our Support Center on http://www.alk.com or follow this direct link to the FAQs:

http://www.alk.com/support/copilotlive_pocketpc5/faqs.asp

The NavMan FAQ is under the GPS Receiver and Tracking section.

Contact Information

Technical support is available to registered users during standard business hours — Monday-Friday, 9:00am-5:00pm.

North America - Web: www.alk.com, E-mail:cpsupport@alk.com, Fax: 609-252-8166, Phone: 888-872-8768

Europe - Web: www.alk.eu.com, E-mail:uksupport@alk.eu.com, Postal: Suite 8, 4 Bloomsbury Square, London WC1A 2RP, UK

Phone: +44 (0)207 404 4222

Australia - Web: www.travroute.com.au/support.html,

E-mail:support@travroute.com.au, Phone: 03-9855-1498

ALK's 30-DAY MONEY BACK GUARANTEE and Return Policy:

We know you'll love our products. If, however, you are not satisfied with any CoPilot product you purchase directly from ALK, you may return it within 30 days for a refund of the price paid (excludes shipping and handling). Complete shipping instructions can be found in the CoPilot User’s Guide and desktop Help, or go to ALK’s web site at www.alk.com.instructions can be found in the CoPilot User’s Guide and desktop Help, or go to ALK’s web site at www.alk.com.

NOTE: This policy does not include additional map data regions or product bundles that include Pocket PCs.

Software Registration

Registered users are entitled to technical support, discounts on new versions of CoPilot, new product information, and software enhancements.

·North America: Go to www.alk.com (click "Support Center") or call ALK® Technologies at 609-252-8191 (M-F, 9:00 AM - 5:00 PM EST).

·Europe: Go to www.alk.eu.com and click "Support Center".

·Australia: Go to www.travroute.com.au and click "Support".

ALK Technologies has a one-per-licensing non-transferable registration. Unauthorized purchases from private owners are not supported or under warranty, and special pricing does not apply.

Important Note, Please Read:

Do not use this product in any way that interferes with safe and attentive operation of a vehicle. The driver must remain alert at all times to actual road conditions and obey all posted signs and traffic regulations. Always keep your

hands on the steering wheel and eyes on the road when driving! While

driving, either ask a passenger to operate CoPilot or pull over to the side of the road when operating CoPilot on your Pocket PC.

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Contents Page Contents Check the package contents Download map data Automatic Activation Manual ActivationDriver Safety Screen Cross Street, or oneSeveral Streets in Nearby StepCancel Detour Next Turn Directional Arrow Current SpeedNearest Town Live Network ConnectionNavMan FAQ is under the GPS Receiver and Tracking section Contact InformationWhat’s New in Version 5.0? Safety WarningCoPilot Overview In-vehicle Hardware Setup If you have a vent mount and in-vehicle power adapterGetting Started Hardware Getting Started Get ConnectedUninstalling a Previous Version Installing CoPilotFor NavMan GPS Jacket Users Click Next to continueAdding a Data Region Region SelectionChanging the Voice Option at Any Time CoPilot offers the following voice optionsSoftware Activation Deactivation and License UpdateSpeech Volume Specify Where Data Will Be Stored Data Download to Your Pocket PCCoPilot QuickStart Storage Card Application DownloadData Download Choose a Data Selection MethodCity Radius Select Your DataClick the City Radius icon Name the selection, then click NextMap Area Click the Map Area iconTrip Download the Data POI Download OptionsTrip Transfer Importing Custom Places Steps for ImportingEditing Custom Places in the Database Using Your Pocket PC for Guidance Address EntryFirst time you use CoPilot , you  Enter a Latitude/Longitude pointTo return to the Going To screen to edit your trip at any Start DrivingTo begin your trip, simply To Save Your Current Location As a Favorite Entering a Home Address FavoritesEntering a Work Address Tap Next to execute the search Area Finding Points of InterestMap Preview of a POI Intersection Contact IntegrationSaved Trip Latitude/LongitudeClosing CoPilot Tap Latitude LongitudeDriver Safety/Map/Itinerary Screens Driver Safety ScreenItinerary Map ScreenMap Modes Navigating Through CoPilot ScreensCustomizing the Guidance Screens Trip Editing and Waypoints Getting ETA’s and DistancesPicking Stops From the Map Optimizing StopsDetour Feature Tailoring Your Route Using WaypointsSelective Routing Avoiding a Road in the Trip ItineraryTools Menu Options RoutingGuidance MapModes Menu Receiving signals-ON Receiving signals-OFF GPS MenuOpen and Play GPS Tracks Save Current LocationOptions Tap FinishGoing To Screen Guidance Mode on Your Pocket PCWelcome Screen No GPS Signal Driver Safety ScreenSelect Stop Screen Determining Current PositionMap Screen Toolbar ButtonsItinerary Screen To invoke the toolbar and menu barPrograms CoPilot . Trip Planning on Your Pocket PCSaving and Loading Trip Itineraries Trip Planning on Your Desktop Run TripEdit Trip New Trip Edit Trip button or EditSave Trip Open TripPrint HelpZoom Zoom OutMore Detail Less DetailZoom To Region Refresh MapPick Stops Options Tools MenuLandmark Reporting Help MenuMap Window Trip Planner Window Cities & AddressesTrip Planner Window Points of Interest Trip Planner Window FavoritesTrip Planner Window Contacts Driving Directions and Map Split ScreenFuel Cost Calculator Routing OptionsTrip Summary CoPilot Live Web Live Mode OverviewCoPilot Live Communications Live Mode Automatic Vehicle Location AVL Live Mode Send/Receive MessagesVehicle Location Long as both you and the driver are running CoPilot LiveLive Mode Send Trip Itinerary Updates Driving with Live Pocket PC SetupAs many times as you like Pocket PC Setup for Live Web TrackingCheck Use Account Login, then Driving with Live Receive/Respond To Messages Text on the button is sent backAbout GPS Technology Data CorrectionsHow CoPilot Uses GPS GPS AccuracySoftware Registration Trouble-shootingUsing Help Files Technical Support Return PolicyPhone +44 0207 404 Mail support@travroute.com.au, Phone For your return to be acceptedLimited Warranty TermLicensees Responsibility US Government Restricted RightsGeneral Software License Agreement for Fonix Text to Speech EnginePage License Grant 104 Grant of License License Agreement for Whereis Data Property and Ownership
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