Panasonic KX-TCD410NZ Before Requesting Help, Problem Possible cause Solution

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Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base unit)

Problem	Possible cause	Solution
NO LCD display in handset.	• Handset not turned on.	• Turn on power (p.9).

Handset will not turn on.	• Batteries not inserted.	• Insert the 2 rechargeable
		batteries supplied (p.4).
	• Batteries not charged.	• Place handset in base and
		connect AC adaptor to base
		and AC outlet (full charge
		period 7 hrs).

Batteries charge icon not	• Dirty charge contact.
counting up.	• Base not powered up.
	• Base not powered up.

•Clean charge/battery contact and retry charge.

•Connect AC adaptor to base unit and AC outlet.

icon flashes.

•Handset not registered to base.

•Handset out of range of base.

•No power into base unit.

•Register handset to base.

•Move handset closer to base.

•Connect AC adaptor to base unit and AC outlet.

Handset busy tone heard		• Handset out of range of
when	is pressed.	base.
		• Another handset in use.

•Move handset closer to base.

•Wait for the other user to complete call.

No dial tone.	• Telephone line not	• Insert telephone cord to
	connected.	network.
		• Turn power OFF then ON.

Cannot dial out.	• Call BAR set.	• Turn feature off.
	• Particular dialled number is	• Remove number from call
	restricted.	restricted list.
	• Key lock mode ON.	• Turn key lock OFF.

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Contents Contents Model No. KX-TCD410NZBefore Initial Use Accessories includedGeneral Warning Important Information Battery CautionSafety Caution EnvironmentBattery Installation Setting upConnection Fully charged Battery ChargeBattery Life Display iconSelecting the Battery Type Symbols Used in This Operating InstructionsReplacing the Batteries Handset Location of ControlsHandset Display Base unitWall Mounting Setting the Clock/Date Using the TelephonePower On/Off Making a CallEditing the Dialled Number in the Redial List Making CallsRedialling Clearing One/All Dialled Items in the Redial ListFor Using Telecom’s or Another Company’s Toll Services Caller ID ServiceCaller ID Caller ID Display Editing the Received Number in the Caller List Caller ID ListCalling Back Clearing One/All Received Items in the Caller ListAuto Talk Receiver VolumeAnswering Calls Temporary Bell OffPhonebook Storing a Caller InformationClearing a Caller Information Editing a Caller InformationNumber Dialling with the PhonebookPhone Number *1 Name Dialling with Hot Key Hot KeyRegistering a Phone Number as a Hot Key Clearing the Hot Key RegistrationSetting Time Alarm On/Off Handset SettingsTime Alarm Before programming, please follow steps 1 toSetting the Ringer Volume Ringer OptionTone Option Selecting the Standby Mode DisplayDisplay Option Call BAR On/Off Selecting the Talk Mode DisplayCall Option DigitSetting the Direct Call On/Off Setting the Direct Call NumberOther Options Dialling Pause for PBX line/long distance service users Recall FeatureKey Lock Base Unit Settings Digit Base Handset Number Unit PIN*14 Base Unit 5 2 6 1 PIN *1 Cancelling Call Restricted Number 4 4-digit Base Unit PIN*1Selecting the Flash Timing Pause TimingReset Handset Initial SettingsHandset Initial Settings Function Base Unit Initial Settings Function Reset Base Unit SettingsDigit Base Unit PIN*1 Multi-unit User Operation Handset Registration to a Base UnitCancelling a Handset Cancelling a Base UnitDigit Handset PIN *1 Setting the Selected then All Handsets Mode Ringer Mode Selection Setting the All Handsets ModeSetting the Selected Handsets Mode Handset Numbers *2 Number of Rings *3Base Unit Selection Intercom between Handsets IntercomTransferring a Call to Another Handset/Conference Call Problem Possible cause Solution Before Requesting HelpUseful Information Technical Information SpecificationsConnections Index PINPage Page For your future reference PQQX13521ZA D0303-0