Panasonic KX-TG1812NZ, KX-TG1811NZ, KX-TG1813NZ Troubleshooting, Problem Cause & solution

Page 17

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.

Problem

Cause & solution

w is flashing.

L The handset is too far from the base unit. Move closer.

 

L The AC adaptor is not connected. Check the

 

connections.

 

L You are using the handset or base unit in an area with

 

high electrical interference. Place the handset and

 

base unit away from interference sources, such as

 

antennas and mobile phones.

 

L The handset registration is cancelled. Register the

 

handset to the base unit using the following method.

 

1 {j/OK}

 

2 SETTING HSi{>}

 

3 REGISTRATIONi{>}

 

4 REGISTER HSi{>}

 

5 Press and hold {x} on the base unit for about 5

 

seconds.

 

L If all registered handsets start ringing, press {x}

 

to stop, then start again from step 1.

 

L The rest of the procedure must be completed

 

within 1 minute.

 

6 Press {e} or {v} to select a base unit number.

 

i{>}

 

7 Wait until “BS PIN” is displayed. iEnter base

 

unit PIN (default: “0000”). i{>}

 

L If you forget your PIN, consult your nearest

 

Panasonic service centre.

 

L A confirmation tone will sound, and w will stop

 

flashing.

 

L If w is still flashing, start again from step 1.

The unit does not ring.

L The ringer volume is turned off. Adjust the ringer

 

volume (page 11).

The handset display is blank.

L The handset is not turned on. Turn the power on (page

 

6).

The handset will not turn on.

L Make sure that the batteries are installed correctly

 

(page 6).

 

L Fully charge the batteries (page 6).

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Contents KX-TG1812NZ Your phone IntroductionAccessory items Quantity Included accessoriesImportant information Battery cautionGeneral EnvironmentImportant notice ConnectionsBase unit Charger KX-TG1812 and KX-TG1813 onlyBattery charge Battery installationTurning the power on/off Displays ControlsHandset Charge contacts Charger KX-TG1812 and KX-TG1813 onlyDisplay language Symbol MeaningDate and time New callsAnswering calls Making callsMaking calls/Editing/Erasing Adding entries to the phonebookHot key quick dial To customise the handset Guide to handset settingsHandset settings Sub-menu Feature default setting Menu To customise the base unit Guide to base unit settingsCode No Feature Default setting Turning on/off call restriction Storing/Editing/Erasing Using Caller ID serviceCaller ID features Caller ID Service Intercom between handsets KX-TG1812 and KX-TG1813 only Problem Cause & solution TroubleshootingClean the charge contacts and charge again Wall mounting SpecificationsCopyright Customer Support Centre Tel. No 272 Sales Department