Panasonic KX-TG5050C operating instructions Troubleshooting, Problem Cause & Remedy

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TG5050CE.fm.fm Page 49 Thursday, June 24, 2004 3:55 PM

Troubleshooting

If the handset display shows error messages, see “If the Following Appears on Your Display...” (p. 48) for the Cause & Remedy.

Problem

Cause & Remedy

“No link to base. Move closer to base and try

again.” is displayed and an alarm tone sounds.

•The handset has lost communication with the base unit. Walk closer to the base unit, and try again.

•Confirm that the base unit’s AC adaptor is plugged in.

•Raise the base unit antennas.

•If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 42).

The handset and/or base unit	• Check the settings (p. 9–11).
does not work.	• Check whether the dialing mode setting is
	correct (p. 14).
	• Fully charge the battery (p. 10).
	• Clean the charge contacts and charge again
	(p. 11).
	• Check battery installation (p. 10).
	• Unplug the base unit’s AC adaptor to reset it.
	Plug in, and try again.
	• Re-install the battery (p. 10) and fully charge it.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 3).

•Walk closer to the base unit.

•Raise the base unit antennas.

•Turn on the Clarity Booster feature (p. 21).

•If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. We recommend the addition of a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack.

Telephone System Answering System

The handset does not ring. • The ringer volume is turned off. Set to high, medium, or low (p. 16).

The handset display is blank. • If the handset display is blank, fully charge the battery (p. 10).

Useful Information

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Contents GHz Digital Cordless Phone Charge the battery for 6 hours before initial useModel No. KX-TG5050C Pulse-or-tone dialing capability Accessories included For Best Performance Battery chargeBase unit location/Noise Contents Contents Base unit Location of ControlsHandset FLASH/CALL Wait Button pHandset soft keys How to use the soft keys/navigator keyHandset navigator key Missed calls DisplayConnections InstallationBattery Charge Installation Installing the Battery in the HandsetBattery strength To replace the batteryBattery information InstallationBattery replacement RechargeRinger setting Programmable SettingsHow to select a function item from the menu Programming Guidelines HandsetProgrammable Settings Function Menu Table Handset Dialing Mode Handset Programmable Settings Display Language HandsetEnglish ToneOff Programmable Settings Line Mode HandsetAuto Talk Handset Off ? Programmable Settings Ringer Volume HandsetTemporary ringer off 1Tone Programmable Settings Ringer Tone HandsetScroll to Ringer tone by pressing d or Select the desired ringer tone by pressingLow Programmable Settings LCD Contrast HandsetMessage Alert Handset To have a hands-free phone conversation Making CallsHands-free Digital Duplex Speakerphone Low High 3334444Making Calls Voice Enhancer Technology To turn this feature on, press the soft keyClarity Booster Backlit LCD display/Lighted handset keypadAuto Talk Answering CallsHow caller information is displayed Call Display ServicePersonalized Name Display Display MeaningViewing the Caller List Handset Using the Caller ListCalling Back from the Caller List Handset Using the Caller ListWhat √ means If a caller calls more than onceUntil the number is Or B Press the soft key RepeatedlyDesired Format To erase all entries To erase a specific callerPress the soft key C I D Or B to enter the Caller List Press the soft key YESTom Phone Book5557654321 Storing Names and Numbers HandsetSelecting characters to enter names Phone BookIf you make a mistake while entering a name or number For example, to enter TomPhone Book Dialing from the Phone Book Handset FrankTo search for a name by initial Index tablePhone Book Chain Dial Handset AlanWhile you are on a call 456-7890 JaneErase? ErasedStoring a Voice Mail Access Number Handset Voice Mail ServiceEnter your access number, up to 32 digits Press the soft key Select at Voice Mail. Voice MailSetting Voice Mail VM Tone Detection Handset Voice Mail ServiceTo erase a stored voice mail access number OFFTo listen to your voice mail messages Voice Mail Service Listening to Voice Mail Messages HandsetPress the soft key V M , then press C Voice Mail or s For Rotary or Pulse Service Users Handset Special FeaturesHandset Locator Base Unit Muting Your Conversation HandsetFor Call Waiting Service Users Handset Special FeaturesVisual Call Waiting Service Handset To turn the C.WTG Call Waiting options mode on Special Features Call Waiting Deluxe Service HandsetScroll to C.WTG options by pressing d Select On by pressing d or BPress FLASH/CALL Wait To use Call Waiting Deluxe ServiceDisplay Function During a conference call, you can choose eitherAfter selecting Conf Conference or Conference After selecting Ans Answer or Hold700ms Special Features Flash Button HandsetSelecting the flash time Handset Scroll to Set flash time by pressing dKey tone Special Features Key Tone HandsetHandset Registered Re-registering the Handset Handset & Base UnitTo switch to the speakerphone while using the headset Connecting an optional headsetBelt Clip Optional HeadsetConnect the AC adaptor Wall MountingWall Mounting While pushing down the Release Levers a remove the adaptor B To remove the wall mounting adaptorMenu item Command Selection items Direct CommandsDuring programming Display message Cause & Remedy If the Following Appears on Your DisplayProblem Cause & Remedy TroubleshootingTroubleshooting System Answering System Useful Information Important Information Safety Instructions Safety Instructions SpecificationsPanasonic Canada Inc Panasonic PRODUCT-LIMITED WarrantyAmbler Drive, Mississauga, Ontario L4W 2T3 Panasonic Canada IncPQQX14108ZA S0404-0