Panasonic KX-TG5050C operating instructions Troubleshooting

TG5050CE.fm.fm Page 50 Thursday, June 24, 2004 3:55 PM

Troubleshooting

Problem	Cause & Remedy
You cannot program any	• Programming is not possible while the
function items.	handset is being used.
	• Do not pause for over 60 seconds while
	programming.
	• Walk closer to the base unit.

While programming or searching, the handset starts to ring and the program/ search stops.

•A call is coming in. To answer the call, press [C] or [s]. Start again from the beginning after hanging up.

You cannot redial.	• If the last number dialed was more than 48
	digits long, the number will not be redialed
	correctly.
You cannot make long	• Please make sure that you have long
distance calls.	distance service.
The handset does not display	• You need to subscribe to Call Display service.
the caller’s name and/or	• Other telephone equipment may be
phone number.	interfering with your phone. Disconnect it and
	try again.
	• Other electrical appliances connected to the
	same outlet may be interfering with Call
	Display.
	• Telephone line noise may be affecting Call
	Display.
	• The caller requested not to send his/her
	caller information (p. 23).
	• If a (separate) Call Display box is connected
	between the base unit and the telephone wall
	jack, disconnect the Call Display box or plug
	the unit directly into the wall jack.
	• If the unit is connected to a telephone line
	with DSL service, the unit may not display
	caller’s name and/or phone number properly.
	We recommend the addition of a noise filter
	(contact your DSL service provider) to the
	telephone line between the base unit and the
	telephone line jack.

The handset display exits the Caller List or phone book.

•Do not pause for over 60 seconds while searching.

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