Useful Information

TG1311_1312_1313BX(e).book Page 19 Tuesday, September 2, 2008 10:36 AM

Problem	Cause/solution
I cannot make or receive	L The base unit’s AC adaptor or
calls.	telephone line cord is not connected.
	Check the connections.
	L The call bar feature is turned on. Turn it
	off (page 13).
	L You dialled a call restricted number
	(page 15).
	L The key lock feature is turned on. Turn
	it off (page 10).
	L The dialling mode may be set
	incorrectly. Change the setting
	(page 9).
The unit does not ring.	L The ringer volume is turned off. Adjust
	the ringer volume (page 12).
The handset display is	L The handset is not turned on. Turn the
blank.	power on (page 6).
The handset will not turn	L Make sure that the batteries are
on.	installed correctly (page 6).
	L Fully charge the batteries (page 6).
I have changed the	L Change the display language (page 8).
display language to a
language I cannot read.
A busy tone is heard	L The handset is too far from the base
when {C} is pressed.	unit. Move closer and try again.

Problem	Cause/solution
Noise is heard, sound	L You are using the handset or base unit
cuts in and out.	in an area with high electrical
	interference. Re-position the base unit
	and use the handset away from
	sources of interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL service, we
	recommend connecting a DSL/ADSL
	filter between the base unit and the
	telephone line jack. Contact your DSL/
	ADSL provider for details.
I fully charged the	L Clean the charge contacts and charge
batteries, but 7still	again (page 6).
flashes.	L It is time to replace the batteries
	(page 6).
I fully charged the	L Clean the battery ends (S, T) and the
batteries, but the	charge contacts with a dry cloth, and
operating time seems to	charge again.
be shorter.