Tuning Best Practices

G. Adjust the listening volume on the headset itself as needed

1.To properly tune the device, it is critical to call someone during the tuning process and make the speaking (transmit) volume and slide switch adjustments based on the far end person’s experience. Adjusting settings locally without performing a test call is likely to yield a sub-optimal experience.

2.Always adjust your computer audio settings before adjusting desk phone audio settings. Do this by making a softphone call (Lync, Avaya, Cisco, etc.) and verify clear communications. If the far end can’t hear you or says you are too loud, adjust Windows transmit level appropriately and verify the mic boom is positioned correctly.

3.After the softphone is tuned, make a desk phone call. Compare the receive volume of your handset against the headset, adjust the MDA receive control until it matches reasonably well.

4.If the far end complains you are too loud or too soft (transmit issue), adjust the transmit setting on the MDA200 base (not the Windows audio controls).

5.If you hear a loud echo, first optimize the transmit level (step 4), then adjust the Windows Sidetone control. NOTE: If you adjust the Sidetone control, recheck your softphone settings, as in step 2.

6.If the far end complains of excessive distortion or a loud buzzing or humming noise, try moving the selector switch to other positions. The “right” setting is the clearest and quietest setting, so feel free to experiment.

CONFIGURATION BEST PRACTICES

1.Don't assume the same settings will be valid for all desk phones and PC's, even if they are the same model at the same site. It is best to configure each MDA200 installation separately, because the same exact phone at a site can and will require different configuration, due to rolling desk phone hardware changes, firmware load variations, and user preferences, such as local AGC settings and preferred volume settings.

2.In general, set the desk phone listening (receive) level to be between 50-75%, and once set, don't touch it (especially during a call) as that can cause problems with the phone system’s echo cancellation. Adjust the volume on the headset instead.

3.Some devices have Windows transmit mute controls that affect the desk phone connection and some do not, so it is best to mute from the headset.

4.If you use MDA200 with the HL10 lifter, you must use an AC power supply (there is a special HL10 bundle that includes the power supply for MDA200, please check Plantronics.com for details).

5.Power cycle (unplug/re-plug) the MDA200 after completing the setup to save the settings within the device.

Last modified 3/18/13

mda200 specifications

The Plantronics MDA200 is an advanced audio processing solution designed to enhance communication in various office environments. This device is ideally suited for professionals who rely heavily on headsets for phone calls and other audio activities. Its versatility and user-friendly features make it a popular choice among business organizations seeking improved efficiency and sound quality.

One of the standout features of the MDA200 is its seamless compatibility with multiple communication platforms. This device supports various headsets from Plantronics, as well as other brands, allowing users to connect easily to desk phones, softphones, and even mobile devices. The MDA200's flexible connectivity options ensure that users can switch between devices without the hassle of reconnecting and reconfiguring settings.

The MDA200 boasts acoustic security, which is crucial in busy office environments. It is designed with built-in echo cancellation and noise reduction technologies, ensuring crystal-clear audio quality for both the user and the caller. This helps eliminate background distractions, making conversations more productive and focused.

Another significant characteristic of the Plantronics MDA200 is its intuitive call management functionalities. Users can answer, end, or mute calls directly through the device, enhancing overall workflow. The design incorporates easily accessible controls that allow for quick adjustments to volume levels, ensuring that users can maintain their preferred audio settings with minimal effort.

Durability is also a key component of the MDA200's construction. Built to withstand the rigors of daily use, the device features a compact design that can easily fit on a desk without taking up too much space. The materials used in its manufacture ensure longevity, making it a reliable investment for any organization.

Lastly, the MDA200 supports software upgrades, allowing users to benefit from the latest features and improvements. This future-proof aspect helps businesses to stay competitive in an industry where communication technologies are constantly evolving.

In summary, the Plantronics MDA200 is a robust and versatile audio solution that enhances communication and collaboration in professional settings. With its compatibility, sound quality, intuitive call management features, and durability, it represents a valuable asset for organizations focused on improving their audio communication capabilities.