Uniden DECT2015+1, DECT2015+2 manual Troubleshooting, Common Issues, When you have this Try Problem

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Troubleshooting

Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please visit www.uniden.com.au for Australian models and www.uniden.co.nz for New Zealand models for customer support.

	When you have this	Try...
	problem...	Try...
	problem...

	The charge LED won’t	• Checking the AC adapter connection (see page 8).
	illuminate when the handset	• Checking the AC adapter connection (see page 8).
	illuminate when the handset	• Re-seating the handset in the cradle.
	is placed in the cradle.	• Re-seating the handset in the cradle.
	is placed in the cradle.

		• Checking the telephone cord connection. If Check TEL Line appears on the
	No handsets can make or	handset display, the telephone cord may not be connected correctly (see page
	No handsets can make or	10).
	receive calls.	10).
	receive calls.	• Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see

		page 8).

	A single handset can’t make	• Moving the handset closer to the base.
	or receive calls (but other	• Moving the handset closer to the base.
	or receive calls (but other	• Resetting the handset (see page 51).
	handsets can).	• Resetting the handset (see page 51).
	handsets can).

	A handset can make calls,
	but it doesn’t ring or receive	• Making sure the ringer isn’t turned off (see page 36).
	a page.

		• Checking the battery pack connection (see page 7).
	A handset is not working.	• Charging the battery for 15-20 hours.
		• Resetting the handset (see page 51).

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Contents DECT2015 DECT2015+1 DECT2015+2 Table of Contents Using Your Phone Using Caller ID, Call Waiting, and Redial ListsAdjusting the Ringer, Earpiece Speaker Volume Finding a Lost Handset Using Hold, Conference and TransferTroubleshooting PrecautionsIndex Warranty Welcome Installing the Phone Choosing the Best LocationInstalling the Battery RED BlackConnecting the AC adapter To the baseTo the charging cradle for multi-handset packs only Charging the Handset Connecting to the Phone Line TEL Line appearsTesting the Connection NOW YOU are Ready to USE Your Phone Adding accessory handsets Registering accessory handsetsExpanding Your Phone Using Multiple Bases Registering the handset to another baseSelecting the base Features Getting to Know Your New PhoneTerminology Used in this Manual Manual ConventionsParts of the Handset New message LEDParts of the Base Charge LEDUsing the Interface Reading the DisplayStandby During a callUsing the Four-way Function Key Using the Handset MenuEntering Text from Your Handset Basic Setup Setting the TimeActivating Personal Ring Insert Activating the Key Touch ToneName Tag Setting Up the Phonebook Creating Phonebook EntriesFinding a Phonebook Entry Editing an Existing Phonebook EntryStoring Caller ID or Redial Numbers in the Phonebook Deleting a Single Phonebook EntryDeleting all Phonebook Entries Copying Phonebook Entries to Another HandsetCustomizing Your Handsets Changing the Handset BannerSelecting a Ring Tone Activating AutoTalk Activating Any Key AnswerUsing Your Phone From a cordless handset From a handset speakerphoneMaking CallSwitching to the Handset Speakerphone During a Call Making a Call from the PhonebookChain dialing from the phonebook Using Caller ID, Call Waiting, and Redial Lists Using the Caller ID ListMaking a Call from a Caller ID Record Using Call Waiting Deleting Caller ID NumbersFor Australian Model For New Zealand ModelRedialing a Number Deleting a Redial RecordAdjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer VolumeAdjusting the Earpiece Volume Adjusting the Speaker VolumeAdjusting the Audio Tone Finding a Lost HandsetUsing Hold, Conference and Transfer Placing a Call on HoldConferencing Transferring a Call Answering a transferred callUsing Special Features Privacy ModeUsing the Intercom Making an intercomMuting the Microphone Answering an intercomUsing a Voice Mail Service Programming one-touch voice mail accessResetting the voice message waiting indicator Wall Mounting the Base Wall plate Removing the wall-mount bracket Wall plate To AC outletMaintenance SpecificationsBattery Information Battery lifePower Failures Low battery alertCleaning the charging contacts Battery replacement and handlingTroubleshooting Common IssuesWhen you have this Try Problem Troubleshooting Weak or Hard to Hear Audio Noise or Static on the LineResetting the Handset Installing a telephone line filter or DSL filterResetting the Handset Without the Base Changing the Line Mode for Multiple Extensions Traveling Out of RangeLiquid Damage Handset BasePrecautions Rechargeable Nickel-cadmium Battery WarningImportant Safety Instructions Index HandsetRedial Memo One Year Limited Warranty Uniden DECT2015, DECT2015+1 & DECT2015+2Uniden Australia Pty Limited/Uniden New Zealand Limited