Uniden DECT2015+2, DECT2015+1 manual Troubleshooting

Page 49

When you have this

Try...

 

 

problem...

 

 

 

 

 

 

 

 

 

 

• Moving the handset closer to the base.

 

 

A handset says Unavailable.

• Seeing if another handset has Privacy Mode turned on (see page 40).

 

 

 

• Making sure the base is plugged in (see page 8).

 

 

 

 

 

 

The phone keeps ringing

• You may have to change the line mode. Contact customer service for more

 

 

when I answer on an

 

 

information (see page 53).

 

 

extension.

 

 

 

 

 

 

 

 

 

 

• Checking to see if the call was placed through a switchboard.

 

 

 

 

No handsets will display any

• Asking your telephone company to verify your Caller ID service is current. There

 

 

Caller ID information.

may be a problem with your Caller ID service.

 

Troubleshooting

 

• Letting incoming calls ring at least twice before answering.

 

 

 

 

Caller ID displays briefly and

• You may have to change the line mode. Contact customer service for more

 

 

 

then clears.

information (see page 53).

 

 

 

 

 

 

I can’t register a handset at

• Seeing if you already have 6 handsets registered to this base.

 

 

• Seeing if you already registered this handset to 4 bases.

 

 

the base.

 

 

• Resetting the handset (see page 51).

 

 

 

 

 

 

 

 

 

A handset doesn’t

• Making sure all handsets are registered to and currently connected to the same

 

 

communicate with other

base (see pages 14 and 15).

 

 

handsets.

• Resetting the problem handsets (see page 51).

 

 

 

 

 

 

 

 

• Making sure all handsets are registered to and currently connected to the same

 

 

I can’t transfer calls.

base (see pages 14 and 15).

 

 

 

• Resetting the problem handsets (see page 51).

 

 

 

 

 

 

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Contents DECT2015 DECT2015+1 DECT2015+2 Table of Contents Using Caller ID, Call Waiting, and Redial Lists Using Your PhoneAdjusting the Ringer, Earpiece Speaker Volume Finding a Lost Handset Using Hold, Conference and TransferPrecautions TroubleshootingIndex Warranty Welcome Choosing the Best Location Installing the PhoneRED Black Installing the BatteryTo the base Connecting the AC adapterTo the charging cradle for multi-handset packs only Charging the Handset TEL Line appears Connecting to the Phone LineTesting the Connection NOW YOU are Ready to USE Your Phone Registering accessory handsets Adding accessory handsetsExpanding Your Phone Registering the handset to another base Using Multiple BasesSelecting the base Getting to Know Your New Phone FeaturesManual Conventions Terminology Used in this ManualNew message LED Parts of the HandsetCharge LED Parts of the BaseReading the Display Using the InterfaceStandby During a callUsing the Handset Menu Using the Four-way Function KeyEntering Text from Your Handset Setting the Time Basic SetupActivating Personal Ring Activating the Key Touch Tone InsertName Tag Creating Phonebook Entries Setting Up the PhonebookEditing an Existing Phonebook Entry Finding a Phonebook EntryDeleting a Single Phonebook Entry Storing Caller ID or Redial Numbers in the PhonebookCopying Phonebook Entries to Another Handset Deleting all Phonebook EntriesChanging the Handset Banner Customizing Your HandsetsSelecting a Ring Tone Activating Any Key Answer Activating AutoTalkFrom a cordless handset From a handset speakerphone Using Your PhoneMaking CallMaking a Call from the Phonebook Switching to the Handset Speakerphone During a CallChain dialing from the phonebook Using the Caller ID List Using Caller ID, Call Waiting, and Redial ListsMaking a Call from a Caller ID Record Deleting Caller ID Numbers Using Call WaitingFor Australian Model For New Zealand ModelDeleting a Redial Record Redialing a NumberAdjusting the Ringer Volume Adjusting the Ringer, Earpiece and Speaker VolumeAdjusting the Earpiece Volume Adjusting the Speaker VolumeFinding a Lost Handset Adjusting the Audio TonePlacing a Call on Hold Using Hold, Conference and TransferConferencing Answering a transferred call Transferring a CallPrivacy Mode Using Special FeaturesUsing the Intercom Making an intercomAnswering an intercom Muting the MicrophoneProgramming one-touch voice mail access Using a Voice Mail ServiceResetting the voice message waiting indicator Wall plate Wall Mounting the BaseWall plate To AC outlet Removing the wall-mount bracketSpecifications MaintenanceBattery Information Battery lifeLow battery alert Power FailuresCleaning the charging contacts Battery replacement and handlingCommon Issues TroubleshootingWhen you have this Try Problem Troubleshooting Noise or Static on the Line Weak or Hard to Hear AudioInstalling a telephone line filter or DSL filter Resetting the HandsetResetting the Handset Without the Base Traveling Out of Range Changing the Line Mode for Multiple ExtensionsHandset Base Liquid DamageRechargeable Nickel-cadmium Battery Warning PrecautionsImportant Safety Instructions Handset IndexRedial Memo Uniden DECT2015, DECT2015+1 & DECT2015+2 One Year Limited WarrantyUniden Australia Pty Limited/Uniden New Zealand Limited