Licensing and Product Service

Customer Assistance

Important:


Introduction	Operation	Customer Assistance	Warranty

Product Service

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FCC RF Exposure Requirements: For body-worn operation, this radio has been tested and meets the FCC RF exposure guidelines when used with Cobra® accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Use only the supplied antenna. Unauthorized antennas, modifications,

or attachments could damage the transmitter and may violate FCC regulations.

Normal position:

Hold the transmitter approximately two inches from your face and speak in a normal voice, with the antenna pointed up and away.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Warnings: Replacement or substitution of transistors, regular diodes or other parts of a unique nature, with parts other than those recommended by Cobra® may cause a violation of the technical regulations of part 95 of the FCC rules or violation of type acceptance requirements of part 2 of the rules.

For Products Used in Canada

Industry Canada Notice

Operation is subject to the following two conditions: 1) this device may not cause interference and 2) this device must accept any interference, including interference that may cause undesired operation of the device.

«IC» before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.

If you have any questions about operation or installing your new Cobra® product, or if you are missing parts…

Please call Cobra® first! DO NOT RETURN THIS PRODUCT TO THE STORE! See customer assistance on page A1.

For Products Purchased in Canada

For out of warranty service, ship prepaid this product to: AVS Technologies Inc., 2100 Trans Canada Hwy S., Montreal, Quebec, H9P 2N4. We reserve the right to repair or replace the radio with an equivalent product. Please include the following information: Date of Purchase, Model Number, Dealer Purchased From,

Dealer Address, Dealer Phone Number.

For Products Purchased in the U.S.A.

If your product should require factory service, please call Cobra® first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra® factory. It will be necessary to furnish the following to have the product serviced and returned.

1)For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. If you send the original receipt, it cannot be returned.

2)Send the entire product.

3)Enclose a description of what is happening with the radio. Include a typed or clearly printed name and address of where the radio is to be returned.

4)Pack radio securely to prevent damage in transit. If possible, use the original packing material.

5)Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First Class Mail to avoid loss in transit to Cobra® Factory Service, Cobra® Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.

6)If the radio is in warranty, upon receipt of your radio it will either be repaired or exchanged depending on the model.

Please allow approximately three to four weeks before contacting Cobra® for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.

For Products Purchased Outside the U.S.A. or Canada

Please contact your local dealer for product service information.


18 English		Nothing comes close to a Cobra® 19