Uniden DECT 1806, DECT 1807 quick start Trouble Shooting

Dect 1802 Qk 7/19/02 3:45 PM Page 21

TROUBLESHOOTING YOUR NEW PHONE

TROUBLE SHOOTING

If your phones are not performing to your expectations, please try these simple steps first before calling Uniden customer service.

PROBLEM	SUGGESTION
The charge light	• Make sure the AC adaptor is plugged into the base and
	wall outlet and switched on.
won’t come on	• Make sure the handset is sitting correctly
when the handset	in the base.
is placed on	• Make sure the charging contacts on the handset and base
the base.	are clean.
	• Move the handset and/or base to a different location away
	from metal objects or appliances and try again.
The audio sounds	• The handset rechargable battery may need to be
	charged.
weak and/or	• You may be out of normal operating range. Move closer to
scratchy.	the base unit.
	• Move the base unit so that it is centrally located in your
	residence or office and not near appliances.
	• Make sure handset is registered to a Main Base
Can’t make or	• Make sure the AC adaptor is plugged into the base and
	wall outlet.
receive calls.	• Disconnect the AC adaptor for a few minutes, then
	reconnect it.
	• Place the handset back on the base unit for a few seconds.
	• The rechargable battery pack may be weak. Charge the
	battery for 15-20 hours.
	• The handset may be too far away from the base. Place the
The handset	base away from appliances or metal objects.
	• Place the handset back on the base unit for a few seconds.
doesn’t ring or	• You may have exceeded the Ringer Equivalence Number
receive a page.	(REN) limit of how many phones can be connected to the
	same line. The REN total of all devices (printed on the
	label on the bottom of each unit) should not exceed three (3).
	Disconnect the appropriate units to lower the REN total.
No power on	• Check the rechargable battery connection inside the
	battery compartment on the handset.
handset unit	• The handset rechargeable battery pack may need
	to be charged.
Not sub	• Your handset is not registered to your base unit.
	• Please refer to page 7 for re-registering instructions.
Handset is	• The handset rechargeable battery pack may need to be charged.
beeping

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