A handset can make calls, | Make sure the ringer is turned on. | ||||
but it won’t ring. |
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| Make sure Silent Mode is turned off (see p. | ||
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| 13). |
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A handset is not working. | Charge the battery for | ||||
Check the battery connection. | |||||
The phone keeps ringing | You may have to change the line mode. | ||||
when I answer on an | |||||
Contact Customer Service for instructions. | |||||
extension. |
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Audio issues | Possible solutions | ||||
Callers sound | Move the handset closer to the base. | ||||
Keep the handset’s battery fully charged. | |||||
weak or soft. | |||||
Increase the earpiece volume. | |||||
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| Check for interference from appliances (microwave | ||||
| ovens, TVs, etc.) or wireless devices (baby monitors, | ||||
There’s a lot of | WiFi equipment, etc.). Move the handset or base away | ||||
from the interference source. | |||||
noise or static on | |||||
If you use a telecoil hearing aid, turn on | |||||
the line | (see p. 8). |
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| If you have any service that uses the phone line, add a | ||||
| DSL or telephone line filter (see p. 23). | ||||
Caller ID problems |
| Possible solutions | |||
No handsets display |
| Let calls ring twice before answering. | |||
Caller ID information. |
| Make sure your Caller ID service is active. | |||
Caller ID displays briefly | You may have to change the line mode. | ||||
and then clears. |
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| Contact Customer Service for instructions. | ||
| Possible solutions | ||||
I can’t transfer calls. |
| Reset the handset (see p. 24). | |||
Two handsets can’t talk to a caller. | See if any handset is in Privacy | ||||
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| Mode. | |
A handset says Unavailable. | Move the handset closer to the base. | ||||
See if any handset is in Privacy | |||||
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| Mode. | |
I can’t register a new handset. | Reset the handset (see p. 24). | ||||
See if you have 12 registered | |||||
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| handsets. |