If you don't press any keys for 15 seconds, the system hangs up and return to standby.
Important Information
Solving Problems
If you have any trouble with your phone, try these simple steps first. If you need help, call our Customer Care Line listed on the front cover.
If…Try…
-Checking the telephone cord connection.
No handsets can make - Disconnecting the base AC adapter. Wait a
or receive calls. | few minutes, then reconnect it. | |
| - Making sure the base is plugged in. | |
A handset can’t make | - Moving the handset closer to the base. | |
or receive calls. |
| |
A handset can make | - Making sure the ringer is turned on. | |
calls, but it won’t ring. | ||
A handset is not | - Charging the battery for | |
working. | - Checking the battery connection. | |
A handset says | - Moving the handset closer to the base. | |
Unavailable. | - Seeing if another handset is in Privacy Mode. | |
No handsets display | - Letting calls ring twice before answering. | |
Caller ID information. | - Making sure your Caller ID service is active. | |
Caller ID displays | - You may have to change the line mode. | |
briefly & then clears. | Contact Customer Service for instructions. | |
I can’t transfer calls. | - You may have to reset the handset. Contact | |
Customer Service for instructions. | ||
| ||
Two handsets can’t | - Making sure no handset is in Privacy Mode. | |
talk to the caller. | ||
| ||
The answering system | - Making sure the answering system is on. | |
does not work. | - Making sure the base is plugged in. |
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