10) Troubleshooting
Re-registering Handsets
There are a few cases when it may be necessary to
•When you want to change the digital security code. (Refer to "Changing the Digital Security Code".)
•When there is a power failure that lasts more than one hour.
•If a handset's battery is completely discharged. (The handset must be recharged for 15 - 20 hours before
•Any time you experience difficulty connecting to the base to place or receive calls.
To
) Pick up the handset from the base. Press and hold [find] on the base.
2)While holding [find], place the handset in the base. The in use/
LED on the base begins to flash, indicating the base is registering the handset. Wait for at least five seconds.
3)Pick up the handset from the base and press [talk/flash]. If the display shows TALK, the handset is registered. If not, place the handset in the base to try again.
4)Press [end].
) Place the next handset in the base and wait for at least five seconds. No need to hold [find] this time.
) Repeat steps 3 - 5 with any other handsets you have.
Changing the Digital Security Code
The digital security code is an identification code used to connect the handset and the base. If the handset battery pack is completely discharged or the battery pack is removed, the digital security code will be lost. If this happens, a new security code is set automatically the next time the battery pack is charged in the base. In the rare situation that you suspect another cordless telephone is using the same security code, you can change the code.
To change the digital security code,
Note: Any handsets that are not properly
Traveling Out-of-Range
During a call, as you begin to move your handset too far from your base noise increases. If you pass the range limits of the base, your call will terminate within one minute.
Solving Common Issues
If your phone is not performing to your expectations, please try these simple
steps first. If these steps do not solve your problem, please call our Customer
Hotline. See back cover page for contact information.
Symptom | Suggestion |
The in use/ LED | • Make sure the AC adapter is plugged into the base or |
or LED won't | charger and wall outlet. |
illuminate when the • Make sure the handset is properly seated in the cradle. | |
handset is placed | • Make sure the charging contacts on the handsets are |
in the cradle. | clean. |
| • Move the handset and/or base away from metal |
The audio sounds | objects or appliances and try again. |
weak and/or | • Press [select/channel] during a call to change the |
scratchy. | phone’s channel and help eliminate background noise. |
| • Make sure the handset is not too far from the base. |
| • |
| • Check both ends of telephone cord. |
| • Make sure the AC adapter is plugged into the base |
| and wall outlet. |
Can't make or | • Disconnect the AC adapter for a few minutes, then |
receive calls. | reconnect it. |
| • Change the digital security code. |
| • Make sure the handset is not too far from the base. |
| • Check the dialing mode used by your telephone |
| company. |
| • |
| • The battery pack may be weak. Charge the battery for |
| |
The handset | • The handset may be too far away from the base. |
doesn't ring or | • Place the base away from appliances or metal objects. |
receive a page. | • Change the digital security code. |
| • Check the battery pack to ensure there is a secure |
| connection. |
| • Make sure ringer volume isn’t set to "off." |
| • Press [select/channel] during a call to change the |
| phone’s channel and help eliminate background noise. |
| • Keep both handsets away from microwave ovens, |
Severe noise | computers, remote control toys, wireless microphones, |
interference. | alarm systems, intercoms, room monitors, fluorescent |
| lights, and electrical appliances. |
| • Move the base to another location or turn off the |
| source of interference. |
| • The call was answered before the second ring. |
The Caller ID does | • The call was placed through a switchboard. |
• The battery pack may be weak: charge the handset. | |
not display. | • Your Caller ID service may not be active; contact your |
| local telephone service provider. |