Uniden EXT 1480 manual Troubleshooting, Symptom Suggestion Status/voice mail LED won’t

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Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The status/voice mail LED won’t

• Make sure the AC adapter is plugged into the base and wall outlet.

illuminate when the handset is

• Make sure the handset is properly seated on the base.

placed on the base.

• Make sure the charging contacts on the handset and base are clean.

The audio sounds weak

• Move the handset and/or base to a different location away from metal objects

and/or scratchy.

or appliances and try again.

 

• Press select/chan to help eliminate background noise.

 

• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter for a few minutes, then reconnect it.

 

• Change the digital security code (See page 50).

 

• Make sure that you are not too far from the base.

The handset doesn’t ring or receive

• The battery pack may be weak. Charge the battery on the base unit

a page.

for 15-20 hours.

 

• The handset may be too far away from the base unit.

 

• Place the base unit away from appliances or metal objects.

 

• Change the digital security code (See page 50).

Severe noise interference.

• Keep the handset away from microwave ovens, computers, remote control toys,

 

wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,

 

and electrical appliances.

Move to another location or turn off the source of interference.

The Caller ID does not display.• The handset was picked up before the second ring.

The call was placed through a switchboard.

Call your local telephone company to verify your Caller ID service is current.

The handset doesn’t communicate • Change the digital security code (See page 50).

with the base or the other handset. • Make sure that you registered the second handset.

The second handset can’t join• Only one handset at a time can talk with an outside caller. To allow a different

the conversation.

handset to talk to the caller, transfer the call to the other handset.

If you still have a problem.

• Call our customer hotline at 1-800-297-1023.

[ 54 ] T R O U B L E S H O O T I N G

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Contents Page Page W. u n i d e n . c o m Contents Welcome Features E L C O M E / F E a T U R E S I C K R E F E R Controls and Functions Telephone Line Jack Read this First 11 to19 to About the digital security codeChecking the Package Contents Do the following steps Setting up the PhoneChoose the best location Install the battery pack SeeCleaning the battery charging contacts Battery use time per chargeLow battery alert Connect the base unit To lay the phone flat To put the phone on a slantModular Choose the dialing mode Mounting the Base Unit on a Wall Setting the handset retainer clip for wall mountingTerminology Standard wall plate mounting Direct wall plate mounting Setting Caller ID Options Entering Your Area Code Selecting a Language Making and Receiving Calls Handset On Base Handset Off BaseRedialing a Call Redialing from Standby ModeRedialing from Talk Mode Ringer Mute temporarily Ringer Volume SetupRinger Tone Setting Distinctive Ringer Setup Adjusting the Earpiece VolumeTraveling Out-of-Range Tone Dialing Switch-overMute Microphone Flash and Call Waiting Selecting a Different ChannelFind Handset Using One Touch Voice Mail Access Programming your Voice Mail Access NumberDeleting the Voice Mail Number Dialing your Voice Mail ServiceVoice Mail Access Phonebook Steps for Entering Names and Special Characters Number of times key is pressedIf you make a mistake while entering a name From a number key Viewing the PhonebookAlphabetical order Making Calls Using the Phonebook From Standby ModeFrom Talk Mode Speed DialingEditing the Stored Data Deleting the Stored DataChain Dialing You must subscribe to Caller ID service to use this feature Caller IDViewing the Caller ID List From new to oldFrom old to new Alphabetic orderDeleting all Caller ID names/numbers Deleting Information from the Caller ID ListDeleting a Caller ID message Using the Caller ID Message List Long Distance calls and Area Code Setting/CancellationCalling a party from the Caller ID list Storing Caller ID messages in the PhonebookCall Waiting Deluxe Features Press select/chan. You will hear a confirmation toneAccessing Calling Features Pre-programmed Calling Features Calling features Display Activation codeDescriptions of calling features Restore a Calling Feature Editing or Restoring Calling FeaturesEdit a Calling Feature Expanding Your Phone Registering the Second HandsetTo receive a transferred call from the second handset Call Transfer FeatureTo transfer a call to the second handset Setting up Dialing modeSecond Handset Operation ChargingOthers OperationCaller ID Changing the Digital Security Code Deregister the Digital Security CodeInstalling the Beltclip Headset InstallationRegister the Security Code To a t t a c h t h e b e l t c l i pMaintenance AC Adapter Information Battery InformationGeneral Information Troubleshooting Symptom Suggestion Status/voice mail LED won’tImportant Electrical Considerations PrecautionsImportant Safety Instructions Installation Considerations One Year Limited WarrantyTerminal Equipment Radio Equipment Index K, LAt Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase