Uniden TRU 440 Series, TRU 440-2 Series manual Troubleshooting, Symptom Suggestion

Page 46

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The status LED won’t illuminate when

• Make sure the AC adapter is plugged into the base and wall outlet.

the handset is placed in the base.

• Make sure the handset is properly seated in the base.

 

• Make sure the charging contacts on the handset and base are clean.

The audio sounds weak

• Move the handset and/or base to a different location away from metal objects

and/or scratchy.

or appliances and try again.

 

• Press select/ch to help eliminate background noise.

 

• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter for a few minutes, then reconnect it.

 

• Change the digital security code (See page 40).

 

• Make sure that you are not too far from the base.

The handset doesn’t ring or receive

• The battery pack may be weak. Charge the battery on the base unit

a page.

for 15-20 hours.

 

• The handset may be too far away from the base unit.

 

• Place the base unit away from appliances or metal objects.

 

• Change the digital security code (See page 40).

Severe noise interference.

• Keep the handset away from microwave ovens, computers, remote control toys,

 

wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,

 

and electrical appliances.

•Move to another location or turn off the source of interference.

The Caller ID does not display.• The handset was picked up before the second ring.

•The call was placed through a switchboard.

•Call your local telephone company to verify your Caller ID service is current.

•Charge the handset.

The handset doesn’t communicate

• Change the digital security code (See page 40).

with the base or the other handset.

• Make sure that you registered the second handset (TXC400 only).

The second handset can’t join

•

Only one handset at a time can talk with an outside caller. To allow a different

the conversation.

 

handset to talk to the caller, transfer the call to the other handset.

If you still have a problem.

• Call our customer hotline at 1-800-297-1023.

[ 44 ] T R O U B L E S H O O T I N G

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Contents Page Page W. u n i d e n . c o m Contents Welcome Features N T R O D U C T I O N / F E AT U R E S I C K R E F E R Controls and Functions TRU446-2 only 15 to Read this First11 to About the digital security codeChecking the Package Contents Choose the best location Setting up the PhoneDo the following steps Install the battery pack SeeCleaning the battery charging contacts Battery use time per chargeLow battery alert Do not use any liquids or solventsConnect the base unit Fully chargedChoose the dialing mode TerminologySetting Caller ID Options Entering Your Area Code Selecting a Language Making and Receiving Calls Handset On Base Handset Off BaseRedialing from Talk Mode Redialing from Standby ModeRedialing a Call Ringer Tone Setting Ringer Volume SetupRinger Mute temporarily Distinctive Ringer Setup Adjusting the Earpiece VolumeMute Microphone Tone Dialing Switch-overTraveling Out-of-Range Flash and Call Waiting Selecting a Different ChannelFind Handset Voice Mail LEDPhonebook Phonebook locationsSteps for Entering Names and Special Characters Number of times key is pressedIf you make a mistake while entering a name Alphabetical order Viewing the PhonebookFrom a number key From Talk Mode Making Calls Using the PhonebookFrom Standby Mode Speed DialingEditing the Stored Data RocketDial One Touch DialingDeleting the Stored Data Making calls with the RocketDial Chain DialingStoring the RocketDial Deleting the RocketDialYou must subscribe to Caller ID service to use this feature Caller IDFrom old to new Viewing the Caller ID ListFrom new to old Alphabetic orderDeleting a Caller ID message Deleting Information from the Caller ID ListDeleting all Caller ID names/numbers Calling a party from the Caller ID list Using the Caller ID Message ListLong Distance calls and Area Code Setting/Cancellation Storing Caller ID messages in the Phonebook/RocketDialCall Waiting Deluxe Features 4timesExpanding Your Phone Registering the Second HandsetTo transfer a call to the second handset Call Transfer FeatureTo receive a transferred call from the second handset Second Handset Operation Setting upDialing mode RegistrationCaller ID OperationOthers Changing the Digital Security Code Deregister the Digital Security Code Register the Security Code Installing the Beltclip Headset Installation To a t t a c h t h e b e l t c l i pMaintenance General Information Battery InformationAC Adapter Information Troubleshooting Symptom SuggestionImportant Safety Instructions PrecautionsImportant Electrical Considerations Installation Considerations One Year Limited WarrantyTerminal Equipment Radio Equipment Index G, HAt Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase
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