Appendix

¦¦ TV Monitor Self-Diagnosis

NN You can check if the product is working properly using the Self-Diagnosis function.

NN If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the selfdiagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Remove the D-Sub cable from the product.

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection.

¦¦ Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call Samsung customer service at 1-800-SAMSUNG.

Problem

Possible Solution

Poor picture.

Try another channel. / Adjust the antenna. / Check all wire

 

connections.

Poor sound quality.

Try another channel. / Adjust the antenna.

 

 

No picture or sound.

Try another channel. / Press the SOURCE button.

 

Make sure the TV is plugged in. / Check the antenna

 

connections.

No sound or sound is too low at

First, check the volume of units connected to your TV

maximum volume.

(digital broadcasting receiver, DVD, cable broadcasting

 

receiver, VCR, etc.). Then, adjust the TV volume

 

accordingly.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

 

 

The TV won’t turn on.

Make sure the wall outlet is working.

Remote control malfunctions.

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission

 

window).

 

Check the battery terminals.

‘Check signal cable’ message.

Ensure that the signal cable is firmly connected to the PC

 

and DVI source.

‘Not Supported Mode’ message.

Check the maximum resolution and connected device’s

 

Video frequency.

 

Compare these values with the data in the Display Modes.

Digital broadcasting screen

Please check the digital signal strength and input antenna.

problem.

 

The image is too light or too dark.

Adjust the Brightness and Contrast. / Adjust the Fine

 

tuning.

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Samsung 933HD+, 2443BWT-1, BN59-00905F user manual Appendix, TV Monitor Self-Diagnosis, Troubleshooting
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