¦¦ Troubleshooting for Anynet+

Problem

Possible Solution

Anynet+ does not work.

●● Check if the device is an Anynet+ device. The Anynet+ system

 

supports Anynet+ devices only.

 

●● Connect only one receiver (home theater).

 

●● Check if the Anynet+ device power cord is properly connected.

 

●● Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable

 

connections.

 

●● Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+

 

setup menu.

 

●● Check whether the TV remote control is in TV mode.

 

●● Check whether it is Anynet+ exclusive remote control.

 

●● Anynet+ doesn’t work in certain situations. (Searching channels,

 

Operating, Plug & Play, etc.)

 

●● When connecting or removing the HDMI 1.3 cable, please make

 

sure to search devices again or turn your TV off and on again.

 

●● Check if the Anynet+ Function of Anynet+ device is set on.

I want to start Anynet+.

●● Check if the Anynet+ device is properly connected to the TV and

 

check if the Anynet+ (HDMI-CEC) is set to On in the Anynet+

 

Setup menu.

 

●● Press the TV button on the TV remote control to switch to TV.

 

Then press the TOOLS button to show the Anynet+ menu and

 

select a menu you want.

I want to exit Anynet+.

●● Select View TV in the Anynet+ menu.

 

●● Press the SOURCE button on the TV remote control and select

 

a device other than Anynet+ devices.

 

●● Press z, CH LIST, PRE-CH, and FAV.CH to change

 

the TV mode. (Note that the channel button operates only when

 

a tuner-embedded Anynet+ device is not connected.)

The message Connecting

●● You cannot use the remote control when you are configuring

to Anynet+ device...

Anynet+ or switching to a view mode.

appears on the screen.

●● Use the remote control when the Anynet+ setting or switching to

 

view mode is complete.

The Anynet+ device does

●● You cannot use the play function when Plug & Play is in

not play.

progress.

The connected device is

●● Check whether or not the device supports Anynet+ functions.

not displayed.

●● Check whether or not the HDMI 1.3 cable is properly connected.

 

●● Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+

 

setup menu.

 

●● Search Anynet+ devices again.

 

●● You can connect an Anynet+ device using the HDMI 1.3 cable

 

only. Some Some HDMI cables may not support Anynet+

 

functions.

 

●● If it is terminated by an abnormal situation such as disconnecting

 

the HDMI cable or power cord or a power failure, please repeat

 

the device scan.

The TV program cannot

●● Check whether the antenna jack on the recording device is

be recorded.

properly connected.

The TV sound is not

●● Connect the optical cable between TV and the receiver.

output through the

 

receiver.

 

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Samsung 933HD+, 2443BWT-1, BN59-00905F user manual Troubleshooting for Anynet+
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