Contact Samsung

¦¦ Configuring the Support Menu

❑❑

Self Diagnosis

 

 

„„

Picture Test

Support

Self Diagnosis

 

If you think you have a picture problem, perform the picture test. Check

 

Software Upgrade

 

the color pattern on the screen to see if the problem still exists.

 

HD Connection Guide

●● Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes. There may be a problem with the TV. Contact Samsung’s call center for assistance.

●● No: If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please

check your connections. If the problem still persists, refer to the external device’s user manual.

„„ Sound Test

►

If you think you have a sound problem, please perform the sound test. You can check the sound by playing a built-in melody sound through the TV. ‘Does the problem still exist with this sound test?’ appears on the screen.

●● Yes: If during the sound test you can hear sound only from one speaker or not at all, select Yes. There may be a problem with the TV. Contact Samsung’s call center for assistance.

●● No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connections. If the problem still persists, refer to the external device’s user manual.

„„ Signal Strength (digital channels only)

Unlike analog channels, which can vary in reception quality from ‘snowy’ to clear, digital (HDTV) channels have either perfect reception quality or you will not receive them at all. So, unlike analog channels, you cannot fine tune a digital channel. You can, however, adjust your antenna to improve the reception of available digital channels.

NN If the signal strength meter indicates that the signal is weak, physically adjust your antenna to increase the signal strength. Continue to adjust the antenna until you find the best position with the strongest signal.

❑❑ Software Upgrade

Samsung may offer upgrades for TV’s firmware in the future. Please visit Samsung.com or contact the Samsung call center at 1-800-SAMSUNG (726-7864) to receive information about downloading upgrades and using a USB drive. Upgrades will be possible by connecting a USB drive to the SERVICE port located on your TV.

VIDEO

PC IN

HDMI /PPCC

I AUDIOO IN

NN Insert a USB drive containing the firmware upgrade into the

USB drive

SERVICE port on the TV.

 

NN Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware

upgrade. Please check the firmware version after the upgrades are complete. When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings so that you can easily reset them after the upgrade.

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Samsung BN59-00905F, 933HD+, 2443BWT-1 user manual Configuring the Support Menu, Self Diagnosis, Software Upgrade
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BN59-00905F, 933HD+, 2443BWT-1 specifications

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