Others

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

Problem

Symptom

Action

Reference

 

 

 

 

Page

 

 

 

 

Power does not turn on

The “HELLO” message remains

Press the [RESET] button on the front

(A page 16)

 

displayed, and the unit does not start

panel.

 

 

up.

If it does not start up, stop using this unit,

 

 

 

 

unplug the plug from the outlet, and bring it

 

 

 

 

to the dealer or Service Center.

 

 

 

 

 

The cooling fan motor is

“FAN LOCKED” is displayed on the

The cooling fan motor is spoiled. Stop

-

not working

display window of this unit.

using the unit, remove the power plug from

 

 

 

 

the outlet, and consult the dealer or

 

 

 

 

Service Center.

 

 

 

 

 

Power turns off

The “AUTO POWER (OFF)” setting is

Change the “AUTO POWER (OFF)”

(A page 83)

automatically

set to “2 HOURS” or “6 HOURS”.

setting of “SETUP” to “OFF”.

 

 

 

 

 

 

The temperature of this unit has rose,

Place this unit in an area with ventilation if

-

 

and operation has ceased for safety

possible, and wait approximately 30

 

 

purposes.

minutes for it to cool down.

 

 

 

 

 

The power turns on

The “HDMI-CEC” setting is set to

Change the “HDMI-CEC” setting of

(A page 89)

automatically

“ON”.

“CONNECTION” to “OFF”.

 

 

 

 

 

Input cannot be

i.LINK connection is currently being

Cancel importing, or wait until the

(A page 41)

switched

established.

connection ends.

 

 

 

 

 

There are no video

Monitor only supports RGB input.

Set “HDMI --> DVI COLOR” in the setting

(A page 89)

images on the monitor

 

 

menu to “RGB FIX”.

 

 

 

 

 

 

“HDCP ERROR” is displayed.

Use a monitor that supports HDCP.

-

 

 

 

 

 

Video images may be distorted during

This is not a malfunction. Change the

(A page 89)

 

reencoding/dubbing when the monitor

“HDMI OUTPUT RESOLUTION” to a value

 

 

(TV) is connected to this unit using an

other than “1080p” (e.g., 1080i) if you find

 

 

HDMI cable, or when the screen

it annoying.

 

 

resolution is set to “1080p”.

 

 

 

 

 

 

Screen is distorted

Video images may be distorted during

This is not a malfunction. Change the

(A page 27)

 

reencoding/dubbing when the monitor

“HDMI OUTPUT RESOLUTION” to a value

 

 

(TV) is connected to this unit using an

other than “1080p” (e.g., 1080i) if you find

 

 

HDMI cable, or when the screen

it annoying.

 

 

resolution is set to “1080p”.

 

 

 

 

 

 

There is no audio sound

The “HDMI AUDIO OUTPUT” setting

Change the “HDMI AUDIO OUTPUT”

(A page 89)

 

is set to “OFF”.

setting of “CONNECTION” to “ON”.

 

 

 

 

 

 

The amplifier does not support

Use an amplifier that supports bitstream

(A page 87)

 

“BITSTREAM” output.

output.

 

 

 

 

 

Dubbing cannot be

The title to be dubbed is copyright

Titles that are copyright-protected cannot

(A page 27)

performed

protected.

be dubbed. Select a title that is not

 

 

 

 

copyright-protected.

 

 

 

 

 

 

A finalized disc has been inserted.

Insert a disc that has not been finalized.

-

 

 

 

 

 

The disc is not formatted.

Format the disc.

(A page 28)

 

 

 

 

 

The SD card is write-protected.

Remove the SD card and remove the write

(A page 30)

 

 

 

protect lock.

 

 

 

 

 

 

109

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Image 109
JVC SR-HD1700US/SR-HD1350US/ SR-HD1700EU/SR-HD1350EU/ SR-HD1700ER/SR-HD1700AG manual 109, Troubleshooting