2.Check to see if the USB LED is on and the Video LED is blinking or on, if they are not, this indicates there is no USB data or video data. Check the video and USB connections to the host computer, and the video connection to the monitor. Check to see if any USB devices are connected to the remote extender.
3.If the product is not displaying video or your USB device fails to be detected by your operating system, consult the Troubleshooting section in this guide.
Troubleshooting
PROBLEM | CAUSE | SOLUTION |
All LEDs on local | The local extender is not |
extender are off. | receiving power from |
| the power adapter. |
1.Ensure that the power adapter is properly connected to the local extender.
2.Check that the power adapter is connected to a live source of electrical power.
All LEDs on | The remote extender |
remote extender | unit is not receiving |
are off. | power from the power |
| adapter. |
3.Ensure that the power adapter is properly connected to the local extender.
4.Check that the power adapter is connected to a live source of electrical power.
Link LEDs on local | There is no connection |
extender and | between the local and |
remote extenders | remote extenders. |
are off. |
|
5.Ensure a Cat 5e cable is connected between the local and remote extenders. Ensure Cat 5e STP or better cabling with conductor RJ45 connectors is used.
6.Connect a new short Cat 5e patch cord between the local and remote extenders to determine if the original Cat 5e cable is defective.
7.Ensure the Cat 5e cable is as straight as possible (i.e. not coiled).
Instruction Manual
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