Troubleshooting

Symptom

Possible Problem

Solution

Unit doesn’t respond

Subwoofer power cord isn’t plugged into a

Plug the AC cord into a wall outlet

(no power)

wall outlet

 

 

 

 

 

Wall outlet is not functioning

Plug another device into the same outlet to confirm the

 

outlet is working. Test any switches that may control the outlet

 

 

 

 

 

 

Subwoofer is not connected to receiver

Make sure connector cable from subwoofer to receiver

 

is connected properly

 

 

iPod does not dock

Using no or wrong iPod insert

Make sure the dock insert is the proper fit for your iPod

properly

 

 

iPod not installed properly

Remove your iPod from the dock and check for

 

 

 

obstruction on the connectors in the dock and on your

 

 

iPod. Then reseat it in the dock.

Battery Low icon

Batteries are weak

Replace with new batteries

always flashing

 

 

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches

 

 

 

the diagram in the battery compartment

 

 

 

iPod does not

iPod is not docked properly

Remove your iPod from the dock and check for

respond to the unit

 

obstruction on the connectors in the dock and on your

 

 

iPod. Then reseat it in the dock.

 

 

 

 

Your iPod software is outdated

Upgrade software on your iPod via iTunes. Visit

 

Apple.com for details.

 

 

 

 

 

 

iPod is locked up

Please make sure your iPod is working properly before

 

 

docking into the unit. Please refer to your iPod manual for

 

 

details.

Using 1st or 2nd generation iPod or other devices.

iH51 cannot control those iPods or other devices.

iPod does not come

If your iPod is not used for some time, it

on immediately

may enter deep sleep mode

Wake up iPod (see your iPod manual for details)

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iHome iH51 manual Troubleshooting, Symptom Possible Problem Solution