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Troubleshooting
Symptom | Possible Problem | Solution | |
Unit doesn’t respond | Subwoofer power cord isn’t plugged into a | Plug the AC cord into a wall outlet | |
(no power) | wall outlet |
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| Wall outlet is not functioning | Plug another device into the same outlet to confirm the | |
| outlet is working. Test any switches that may control the outlet | ||
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| Subwoofer is not connected to receiver | Make sure connector cable from subwoofer to receiver | |
| is connected properly | ||
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iPod does not dock | Using no or wrong iPod insert | Make sure the dock insert is the proper fit for your iPod | |
properly |
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iPod not installed properly | Remove your iPod from the dock and check for | ||
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| obstruction on the connectors in the dock and on your | |
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| iPod. Then reseat it in the dock. | |
Battery Low icon | Batteries are weak | Replace with new batteries | |
always flashing |
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Batteries were not installed properly | Check to make sure the polarity ( + and – ends) matches | ||
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| the diagram in the battery compartment | |
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iPod does not | iPod is not docked properly | Remove your iPod from the dock and check for | |
respond to the unit |
| obstruction on the connectors in the dock and on your | |
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| iPod. Then reseat it in the dock. | |
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| Your iPod software is outdated | Upgrade software on your iPod via iTunes. Visit | |
| Apple.com for details. | ||
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| iPod is locked up | Please make sure your iPod is working properly before | |
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| docking into the unit. Please refer to your iPod manual for | |
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| details. |
Using 1st or 2nd generation iPod or other devices.
iH51 cannot control those iPods or other devices.
iPod does not come | If your iPod is not used for some time, it |
on immediately | may enter deep sleep mode |
Wake up iPod (see your iPod manual for details)
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