Manuals / Samsung / Mobile Devices / Mobile Device

Samsung SGH-I320ZKNXEG, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT manual Troubleshooting

Models: SGH-I320ZKAXET SGH-I320ZKNATL SGH-I320ZKNXEC SGH-I320ZKAAMN SGH-I320ZKAXEC SGH-I320ZKAITV SGH-I320ZKAVD2 SGH-I320ZKAEUR SGH-I320ZKAFOP SGH-I320ZKNTIM SGH-I320ZKADBT SGH-I320ZKNDBT SGH-I320ZKADIX SGH-I320ZKAFTM SGH-I320ZKAXEE SGH-I320ZKAVIA SGH-I320ZKAXEF SGH-I320ZKNXEG SGH-I320ZKAXEG SGH-I320ZKAATL SGH-I320ZKAEPL

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Table of Contents

CHAPTER 8 Extra programs

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Smart Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

StopWatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Voice Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Picsel Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Task Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

CHAPTER 9 Getting connected
Beaming with infrared connections	142
Beaming with Bluetooth	144
Modem link	147
Connecting to the Internet or your network	148

CHAPTER 10 Troubleshooting

General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Call problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Power and charging problems . . . . . . . . . . . . . . . . . . . 157 Application problems . . . . . . . . . . . . . . . . . . . . . . . . . 159

CHAPTER 11 Regulatory notices

SAR certification information . . . . . . . . . . . . . . . . . . . . 164 European union notice . . . . . . . . . . . . . . . . . . . . . . . . 165 Important safety information . . . . . . . . . . . . . . . . . . . 166 Safety precautions for power supply unit . . . . . . . . . . . 168 Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . 169 Microsoft End User License Agreement . . . . . . . . . . . . . 171

DESCRIPTION OF OTHER RIGHTS

AND LIMITATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

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Samsung SGH-I320ZKNXEG, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT, SGH-I320ZKADBT, SGH-I320ZKAVD2 manual Troubleshooting

Contents

Smartphone SGH-i320 Table of Contents Messaging, Internet, and Messenger Troubleshooting Important safety precautions Accessories and batteries Qualified serviceEmergency calls Keep your phone away from small childrenWhat’s in the box? Your package contains the following itemsGetting to know your phone Front viewKeys of your phone Rear viewKey Description Press to adjust the earpiece and speaker volume Installing the SIM card Remove the battery cover Continue to install the battery. See the nextInserting the SIM card Removing the SIM cardInstalling the battery Installing the batteryClose the battery cover Removing the battery Charging your phoneLow battery warning Turning your phone on or offUsing the Home screen Screen by pressing from any programStatus bar Icon DescriptionIcon Description Accessing information from the Home screen To change information on each itemStart menu screen Select Settings → Display → Home ScreenCustomising the Home screen Opening programs or folders Switching between programsClosing programs Entering text Regional settings Time and date settingsSelect Settings → More... → More... → Regional Settings Select Settings → Clock & Alarm → Date and TimePower settings Select Settings → More... → Power ManagementAccessibility settings Sound settingsSetting sounds and notifications Select Settings → More... → More... → AccessibilitySelect Settings → Sounds Changing the sound profileSelect Settings → More... → More... → Owner Information Owner informationUSB function setting Error reporting settingSelect Settings → More... → Connections → USB Select Settings → More... → More... → Error ReportingSecurity settings Locking the phoneSelect Settings → More... → Security → Enable SIM PIN Select Settings → More... → Security → Enable SIM LockActivating the SIM PIN Locking the SIM cardSelect Settings → More... → Security → Change PIN2 Changing the call barring PasswordChanging PIN2 Accessing a menu using its shortcut Menu shortcut settingsAssigning a shortcut to a key Locking the keys Using the Program LauncherOpening a program Moving a program within a group Managing groupsUsing an optional memory card Inserting the memory cardAdding and removing programs Adding programs using ActiveSyncRemoving the memory card Adding a program directly from the Internet Version of your phoneSelect Settings → More... → Remove Programs Removing programsSelect Settings → More... → Security → Certificates Managing certificatesViewing certificates Deleting a certificateResetting the phone Resetting your phoneChanging the initialisation password SIM AT SIM Application Toolkit Using online helpFor information on See Synchronisation Installing ActiveSync Follow the instructions on the screenCustomising connection settings Click OKConnecting with a PC data cable Connecting your phone to a computerConnecting via the infrared port Synchronising information Customising synchronisation settings Changing PC SettingsConfiguring an Exchange Server connection Setting server synchronisationChanging the synchronisation schedule When you have finished, press the Done soft key Call functions Turning the phone functions on and offAdvanced calling features Using the Dialling screenMaking a call Making a call from Contacts Select Accessories → Speed DialMaking a call from Speed Dial Making an international call Making a call using name diallingMaking a call from the Call History Answering or ignoring a call Making an emergency callEnter the emergency number 112 and press To answerSetting up conference calling Options during a callPutting a call on hold Press the Menu soft key and select ConferenceSwitching a call to a Speakerphone Call-related featuresChecking your voicemail Managing the Speed Dial list Adding a contact to the Speed Dial listDeleting Speed Dial assignments On the Speed Dial list, select a numberManaging your Call History Viewing details of callsViewing call timers Viewing call costAccessing the Phone setting options Select Settings → PhoneSelect a setting menu, and then set each option Customising your phone functionsAvailable setting options Enable channels Select to enable the receipt of CB messages Call functions Messaging Working with SMS or MMS messagesCreating and sending an SMS message Press the Send soft key when you’ve finished the messageCreating and sending an MMS message Messaging, Internet, and Messenger Viewing SMS/MMS messages To open the message foldersTo view a received message MMS Options allows you to change the MMS settings. See below Viewing messages on the SIM cardConfiguring MMS settings Working with E-mail messages Reject Unknown Senderreject messages from unknown sendersConnecting directly to an E-mail server Synchronising E-mail messagesCreating an e-mail account To edit an account Creating and sending an E-mail message Viewing e-mail messagesTo view an e-mail message Setting downloading options Viewing e-mail attachmentsSend/Receive sends or receives the e-mail messages Message.77Inserting signatures into messages Switching beween message accountsSelect Use signature with this account Internet Explorer Browsing the InternetUsing the Favorites list Navigating the Internet ExplorerAdding a web page to the Favorites list PressOpening a link through the Favourites list Managing Favorites categoriesConnecting to a WAP site WAP BrowserChanging Explorer options → OptionsUsing the Favourites list Adding a URL to the Favourites listOpening a page through the Favourites list Managing Favourite categoriesSetting the WAP options Deleting a favourite itemSigning Pocket MSNAccount Using MSN Messenger Working with contactsMessaging, Internet, and Messenger Chatting with contacts Using the Hotmail serviceComposing and sending an e-mail Accessing the MSN Mobile Homepage Changing Pocket MSN setting optionsCreating a contact card ContactsCreating a contact card in the phone’s memory Creating a contact card on the SIM card Creating a contact card from the Dialling screenViewing and editing a contact card Abbreviation MeaningIm/im2/im3 IM/IM2/IM3Copying entries between the SIM Card and Contacts Adding a number or address to Speed DialCopying from Contacts to the SIM card Beaming a contact card Copying from the SIM card to ContactsCalendar Deleting a contact cardCreating an appointment Viewing and editing an appointment Switching the view modeEditing an appointment Beaming an appointment Changing calendar setting options Deleting an appointmentDay Creating a D-Day counterTasks Editing D-Day categoriesDeleting a D-Day counter Creating a task noteBeaming a task note Completing a taskDeleting a task Recording a voice note Voice NotesReviewing a voice note Setting a voice note as the ringtone AlarmSetting a wake-up alarm Setting an alarm Stopping an alarmWorldClock Select Organizer → WorldClockTaking photos CameraPress the Start soft key , and select Camera Setting camera options Using the keypad shortcutsViewing photos Recording video clipsSetting camcorder options Playing video clips Changing the default camera settingsFor further details, see 113 Preparing media files Windows Media PlayerAbout DRM, licenses, and protected files Copying media files using ActiveSync Copying media files using the desktop playerClick Edit Playlist Click Start SyncUsing libraries Playing music and video files Playing media files from a libraryPlaying media files on a network Setting up a play listCreating a play list Opening the play list Changing the Window Media Player settingsEditing the play list Customising SRS WOW XT Settings Picture & Videos Viewing a photoViewing photos as a slide show Playing a videoSwitching to another folder Beaming a fileCopying or moving files Customising settingsDeleting a file Solitaire GamesPlaying a game Funbox is a folder where downloaded games are stored Select Accessories → CalculatorCalculator FunboxSelect Accessories → Smart Converter Smart ConverterStopWatch Voice AssistVoice tips Press the Stop soft key to stop the stopwatchUsing Voice Command functions Dialling a numberSearching for contacts Opening programs by voiceCustomising the Voice Command settings Picsel ViewerViewing a document Using options in a document view Viewing HistoryChanging Picsel Viewer settings Viewing the Favourites listFile Manager Accessing filesSelect File Manager Using file management options SIM Manager Select Accessories → SIM ManagerViewing SIM contacts Using the SIM Manager options Copying contact cards to the Contacts applicationUsing the SMS Tool options Task ManagerChecking the memory status Managing running programsChecking the storage memory Getting connected Beaming with infrared connectionsActivating or deactivating IrDA reception Receiving dataBeaming with Bluetooth Activating Bluetooth modeSending data Open the item you want in a programSearching for and pairing with a Bluetooth device Using the device options Select Accessories → Modem Link Receiving data with BluetoothModem link Select Settings → More... → Connections → Dial up Connecting to the Internet or your networkCreating a dial-up connection Select Settings → More... → Connections → Gprs Creating a Gprs connectionSelect Settings → More... → Connections → Proxy Creating a proxy connectionSelect Settings → More... → Connections → More → VPN Creating a VPN connectionSetting up data connections Adding a URL exception Changing the data connection optionsTroubleshooting General problemsTo the phone’s life or performance. Call problems Power and charging problems Battery’s Application problems BrowserBluetooth CameraContacts InfraredThat would be mentioned in their user’s Call history MessagingPC connectivity SAR certification information Highest SAR value for this model phone was 0.774 w/ KgEuropean union notice General precautions Important safety informationGSM11.10 Avoid wet areas Never use the product in a wet location Safety precautions for power supply unit Care and maintenance 170 Microsoft End User License Agreement Grant of Software License Description of Other Rights and Limitations 303 Rental. You may not rent or lease the Software Software175 176 177 Upgrades and Recovery Media Export Restrictions Product Support Declaration of Conformity R&TTE SGH-i320World wide Web