Troubleshooting

 

 

Problem

Description & Solution

 

 

I cannot listen to

• Ensure that you are connected to the

music on the

Bluetooth stereo headset.

remote Bluetooth

• Ensure that the song that you are

stereo headset

playing is one of the supported

 

formats.

 

• Check the battery levels on the

 

Bluetooth stereo headset.

 

• Ensure that the phone and headset are

 

within range of each other. The

 

maximum distance between the two

 

should not be more than 10 metres.

 

 

There are breaks

• You may observe breaks if there are

in the music being

walls that separate the phone and the

played on the

Bluetooth stereo headset.

remote Bluetooth

• Be sure that the Bluetooth

stereo headset

functionality on the phone is turned on

 

and you have set the phone to be

 

detected by other devices.

 

 

Call history

 

 

 

The call history

You may have activated a filter, and no

appears empty

communication events fitting that filter

 

have been logged. To see all events,

 

press the Start soft key and select Call

 

History. Press the Menu soft key and

 

select Filter No Filter.

 

 

Messaging

 

 

 

I cannot select a

If the contact card does not have a

contact card when

phone number or e-mail address, you

creating a

cannot select it. Add the missing

message

information to the contact card in

 

Contacts.

 

 

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Samsung SGH-I320ZKAATL, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT, SGH-I320ZKADBT, SGH-I320ZKNXEG Call history, Messaging