Troubleshooting

Problem

Description & Solution

PC connectivity

Problems occur when connecting the phone to a PC

Make sure that ActiveSync is installed and running on your PC. See the user’s guide for ActiveSync on the CD-ROM. For further information on how to use ActiveSync, see the help function on ActiveSync or visit www.microsoft.com.

If the above guidelines do not help you to solve the problem, take note of:

the model and serial numbers of your phone

your warranty details

a clear description of the problem

Then contact your local dealer or Samsung after-sales service.

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Samsung SGH-I320ZKAAMN, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT, SGH-I320ZKADBT, SGH-I320ZKNXEG manual PC connectivity