Troubleshooting

 

 

Problem

Description & Solution

 

 

The battery’s

• Batteries are subject to wear and tear.

standby time is

Standby time may grow shorter as

shorter than

time passes.

expected

• Leaving the fully charged battery in a

 

cold or hot place for a long period of

 

time may reduce battery life.

 

• Standby time depends on where you

 

use the phone. The actual time may

 

differ from the battery’s specifications.

 

 

Is it OK if I leave

We recommend that you disconnect the

the phone

phone from the charger or unplug the

connected to the

charger from the power outlet.

power outlet after

 

it is fully charged

 

(indicated by the

 

green LED on the

 

charger is on)

 

 

 

The phone

This may happen when you are on the

becomes hot

phone or when you use programs, such

 

as games, the Internet, or the camera,

 

because the phone needs more power at

 

those times. This does not affect the

 

phone’s life and performance.

 

 

The battery level

• Remove the battery from the phone

seem sufficient,

and reinstall it. Then turn on the

but the phone

phone.

does not turn on

• Clean the metal contacts both on the

 

battery and on the phone. Reinstall the

 

battery and turn on the phone.

 

 

The phone turns

Some dust on the contacts may cause

off when the

unexpected power-off or charging

charger is

problems. Clean the metal contacts both

connected

on the battery and on the phone.

 

 

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