Samsung SGH-I320ZKAXEF, SGH-I320ZKAVIA, SGH-I320ZKAXEG manual Troubleshooting, General problems

Models: SGH-I320ZKAXET SGH-I320ZKNATL SGH-I320ZKNXEC SGH-I320ZKAAMN SGH-I320ZKAXEC SGH-I320ZKAITV SGH-I320ZKAVD2 SGH-I320ZKAEUR SGH-I320ZKAFOP SGH-I320ZKNTIM SGH-I320ZKADBT SGH-I320ZKNDBT SGH-I320ZKADIX SGH-I320ZKAFTM SGH-I320ZKAXEE SGH-I320ZKAVIA SGH-I320ZKAXEF SGH-I320ZKNXEG SGH-I320ZKAXEG SGH-I320ZKAATL SGH-I320ZKAEPL

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10 Troubleshooting

General problems

Problem

Description & Solution

 

 

 

 

“Invalid or

Check that the SIM card has been

missing SIM card.

correctly installed.

You can still make

 

 

emergency calls if

 

 

your service

 

 

provider supports

 

 

it” displays

 

 

 

 

 

“No network

• The network connection has been lost.

coverage,” “Error

You may be in a weak signal area (in a

unable to connect.

tunnel or surrounded by buildings).

No network

Move and try again.

coverage.” or

• You are trying to access an option for

“Message sending

which you have not taken out a

failed” displays

subscription with your service provider.

 

Contact the service provider for further

 

details.

 

 

 

The bars next to

• If you have just turned on your phone,

disappear

wait about 2 minutes, until your phone

 

finds the network and receives a signal

 

from the network.

 

• If you are in a tunnel or in an elevator,

 

the phone may not be able to receive

 

the network signal properly. Move to

 

an open place.

 

• This may appear when you move

 

between different service areas. It is

 

normal.

 

 

 

The display is not

In direct sunlight, you may not see the

clear

display clearly. Moving to a place with

 

different lighting should solve this

 

problem.

 

 

 

 

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Samsung SGH-I320ZKAXEF, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT, SGH-I320ZKADBT manual Troubleshooting, General problems