Samsung SGH-I320ZKAITV, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT Power and charging problems

	Troubleshooting
Problem	Description & Solution
Calls to and from	• Signals from the network are weak.
the phone are not	Move to another area.
connected	• Touching the antenna area on the top
properly, and are	of the phone may lower the call quality.
easily	Be careful not to touch the antenna
disconnected	area while using the phone.

Power and charging problems

Problem	Description & Solution
While charging,	• Disconnect the phone from the travel
the LED on the	charger, remove the battery, and then
travel charger	replace it. Try charging again.
blinks	• If the problem persists, clean the
	metal contacts on the battery and the
	phone.
	• If the actions above do not clear the
	problem, contact a Samsung service
	representative.
The phone	Remove the battery and then replace it.
malfunctions or	Turn on the phone. Or press the hole on
does not function	the bottom of the phone to perform a
	soft reset. If the problem persists,
	contact a Samsung service
	representative.
The LED on the	The travel charger is overheated.
travel charger	Disconnect the charger from the phone
turns to yellow	or unplug it from the power outlet. Wait
	until the charger cools down and then
	recharge the phone.

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