Troubleshooting

 

 

Problem

Description & Solution

 

 

I cannot find my

• Check that both have activated

friend’s

Bluetooth.

Bluetooth-

• Check that the distance between the

enabled device

two devices is not over 10 metres or

 

that there are no walls or other

 

obstructions between the devices.

 

• Check that the other device is not in

 

Hidden mode.

 

• Check that both devices are

 

compatible.

 

 

I cannot discover

• Check if the Bluetooth functionality on

the remote

the phone is turned on.

Bluetooth stereo

• Check if the remote Bluetooth stereo

headset

headset is in the discoverable mode.

 

• Check if the remote Bluetooth device

 

has the capability to act as a stereo

 

headset.

 

 

I cannot connect

Ensure that the correct passkey was

to the remote

entered on the phone during the

Bluetooth stereo

connection with the headset. Most

headset

Bluetooth headsets have a fixed passkey

 

that would be mentioned in their user’s

 

guide. You would need to enter the

 

passkey when establishing a connection

 

with the headset.

 

 

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Samsung SGH-I320ZKAFOP, SGH-I320ZKAVIA, SGH-I320ZKAXEG, SGH-I320ZKNDBT manual That would be mentioned in their user’s