If… | Try… | |
|
| |
The phone keeps | - You may have to change the line mode. Contact | |
ringing when I answer | ||
on an extension. | customer service for more information. | |
| ||
|
| |
The answering system | - Making sure the answering system is turned on. | |
- Making sure the base AC adapter is plugged into a | ||
does not work. | continuous wall outlet (i.e., not controlled by a wall | |
| switch). | |
|
| |
The answering | - Making sure the Record Time is not set to | |
system won't record | Announce Only. | |
messages. | - Deleting saved messages (the memory may be full). | |
My outgoing message | - Seeing if there was a power failure. You may have to | |
is gone. | ||
I can’t hear the base | - Making sure call screening is turned on. | |
speaker. | - Changing the base speaker volume. | |
Messages are | - The incoming messages may be too long. Remind | |
callers to leave a brief message. | ||
incomplete. | ||
- Deleting saved messages (the memory may be full). | ||
| ||
The answering system | - You may have to change the line mode. Contact | |
keeps recording | ||
when I answer on an | customer service for more information. | |
extension. |
| |
I can't register a | - Seeing if you already have 6 handsets registered to | |
this base. | ||
handset. | ||
- Resetting the handset. | ||
|
Weak or Hard To Hear Audio
If a caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the volume of the earpiece or the audio tone (see below).
Adjust the audio tone
During a call, press Tone to cycle through the three audio tone options: High Tone, Natural Tone (recommended for hearing aid users), or Low Tone. (The tone setting appears in the display as you do this.) You may have to experiment to figure out which audio tone works best for you.
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