Troubleshooting, Error Display Messages

Troubleshooting

Error Display Messages

❐Common (continued)

Error Display

Playback Error

Please eject.

Cause/Step

≥Disc is dirty, scratched or upside down.

≥A disc that has data other than CD-DA or MP3 type is loaded.

➡ Check the disc.

≥An attempt was made to play a PAL disc.

➡Eject the disc.

≥Disc is dirty, scratched or upside down.

≥A disc that has data other than CD-DA or MP3 type is loaded.

➡ Check the disc.

≥An attempt was made to play a PAL disc.

➡Eject the disc.

Trouble

No power. (continued)

No sound.

Cause/Step

Grounding wire is not correctly connected.

➡Connect the grounding wire to a metal part of the car.

Fuse is burnt out.

➡Call the store where you purchased the unit, or your nearest Servicenter (see the attached sheet) and ask for fuse replacement.

Cables are not correctly connected.

➡Connect cables correctly.

Condensation (dew).

➡Wait for a while before use.

This type of disc cannot be played.

Please eject.

≥When there is no MP3 files in the specified folder during direct MP3 folder selection.

➡Select another folder which contains MP3 files.

≥The player for some reason cannot read the file you are trying to play. (File recorded in an unsupported file system, compression scheme, data format, file name extension, damaged data, etc.)

➡Select a file that the player can read. Confirm the type of data recorded on the disc. Create a new disc if necessay.

❐DVD/Video CD/CD

Trouble

Cause/Step

Disc is upside down.

➡Place disc in the correct direction with the label side up.

Disc is dirty, or has scratches.

Mechanical Error

Please eject.

This disc may not be played in your region. Please eject.

The unit will not operate for some reason.

➡Eject the disc. If the disc does not eject when you press [<] (eject), then simply press the reset switch (➡ page 30).

An attempt was made to play a disc with a region number that was not “1” or “ALL”.

➡Eject the disc.

The disc is inside but there is no sound.

➡Clean disc, or change the disc referring to the section on “Notes on Disc”.

➡The player can only play the following types of discs:

DVD video, Video CD, CD and CD-DA data recorded CD-R and CD-RW, and MP3 data recorded CD media (CD-ROM, CD-R, CD-RW)

➡The unit may not successfully play back a CD-R/RW that is made in combination of writing software, a CD recorder (CD-R/RW drive) and a disc which are incompatible one another. Refer to instructions for the concerned devices for details.

You are trying to play a dts CD or DVD.

➡The player cannot play audio on dts CDs or DVDs unless a digital sound processor is used (➡ pages 42–43).

Troubleshooting Tips

❐Common

Trouble

Cause/Step

Car’s engine switch is not on.

➡Turn your car’s ignition switch to ACC or ON.

Cables are not correctly connected.

➡Connect cables correctly.

No power.

Battery cable is not correctly connected.

➡Connect the battery cable to the terminal that is always active.

Accessory cable is not correctly connected.

➡Connect the accessory cable to your car’s ACC source.

Sound skips, bad sound quality (e.g. caused by noise).

Sound skips due to vibration.

Disc is not ejected.

Disc is dirty, or has scratches.

➡Clean disc, or change the disc referring to the section on “Notes on Disc”.

Mounting angle is over 30°.

➡Adjust mounting angle to less than 30°.

≥Disc is defective.

≥Mechanical trouble.

➡Open the cover and press [<] (eject). If the disc still does not eject, press the reset switch (➡ page 30).

CX-DVP292U

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