iHome IP49 manual Troubleshooting, Symptom Possible Problem Solution

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Troubleshooting

Symptom

Possible Problem

Solution

Unit doesn’t

AC adaptor isn’t plugged to a wall outlet or

Plug the AC adaptor into a wall outlet and plug the connector into

respond

the connector is not plugged into the power

the supply jack on the unit

(no power)

supply jack o the back of the unit

 

Wall outlet is not functioning

Plug another device into a wall outlet (same outlet) to confirm the

 

 

 

 

 

outlet is working

 

 

 

 

 

 

Internal battery is dead/needs charging

Connect AC adaptor to working outlet to charge battery

 

 

 

 

 

 

Using no or wrong iPod/iPhone insert

Make sure the dock insert is the proper fit to your iPod/iPhone

iPod/iPhone does

 

 

iPod/iPhone is obstructed

Remove your iPod/iPhone from the dock and check for obstruction

not dock properly

 

on the connectors in the dock and on your iPod. Then reseat it in

 

 

 

the dock.

 

 

iPod/iPhone is not docked properly

Remove your iPod/iPhone from the dock and check for obstruction

iPod/iPhone does

 

on the connectors in the dock and on your iPod. Then reseat it in

 

the dock.

not respond to the

 

 

 

 

Your iPod/iPhone software is too old

Upgrade software on your iPod/iPhone via iTunes

unit

 

 

iPod/iPhone is locked up

Please make sure your iPod/iPhone is working properly before dock

 

 

 

 

 

into the unit. Please refer to your iPod manual for detail.

 

 

 

 

 

 

Using 3rd generation iPod

iP49 doesn’t support 3rd generation iPod

 

 

 

 

 

 

iPod/iPhone is not docked properly

Remove your iPod/iPhone from the dock and check for obstruction

iPod/iPhone didn’t

 

on the connectors in the dock and on your iPod/iPhone. Then

charge up

 

reseat it in the dock.

 

 

iPod/iPhone is locked up/frozen

Please make sure your iPod/iPhone is working properly before dock

 

 

 

into the unit. Please refer to your iPod manual for detail.

 

 

iPod/iPhone battery has problem

 

 

 

 

 

 

 

Sound is distorted

Volume level is set too high

Decrease the volume.

 

 

Sound source is distorted

If iPod/iPhone original sound source is poor quality, distortion and

 

 

 

 

 

noise are easily noticed with high-power speakers. Try a different

 

 

 

music file.

 

 

 

Try reducing the output volume and EQ settings such as bass boost

 

 

 

on the device itself.

 

 

 

 

Remote control

Battery is weak or dead

Replace with new battery

 

 

Remote Control is too far away or not

Point the Remote Control toward the unit and use within 30 feet of

doesn’t work

aimed properly toward the device

the unit.

 

 

 

 

 

 

 

 

Remote switch is in AUTO position

Move Remote switch to ON position

 

 

 

Unit is/feels warm

This is normal. The unit has a rechargeable

No need for action, operate the unit as usual

 

 

battery and charging circuit that may make

 

 

 

the unit feel warm to the touch when in

 

 

 

charging mode.

 

 

 

 

 

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Contents Portable FM Stereo Alarm Clock Radio System for iPhone IPod Table of Contents MaintenanceFCC Information Open unit Connect to AC power Dock iPhone/iPod TimeControls and Indicators IP49 DisplayGetting Started Connect AC AdaptorCharging the Internal Battery End-Of-Life Battery Disposal InstructionsSetting Up the iP49 Setting the Time and Calendar using iPhone/iPod Time SyncSetting Time and Calendar Manually Using the Alarm Setting the AlarmResetting the Alarm to Come on the Next Day Sure AlarmListening to iPod/iPhone Listening to FM RadioUsing the Aux Line-In Jack with Other Audio Devices Using the Sleep TimerUsing the Remote auto/on Switch Consumer Guide to Product Safety Troubleshooting Symptom Possible Problem SolutionLimited 1 Year Warranty Information