Troubleshooting
Symptom | Possible Problem | Solution |
AC adapter isn’t plugged into a wall outlet or the connector isn’t plugged into the power supply jack on the back of the speaker system.
Plug the AC adapter into a wall outlet and plug the connector into the power supply jack on the back of the speaker system.
Speaker system doesn’t | Wall outlet is not functioning. | Plug another device into the same outlet to confirm the outlet is working. | |
respond (no power) | |||
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| The rechargeable battery isn’t charged. | Recharge the battery. (See the Getting Started section for details.) | |
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| The power isn’t turned on. | Turn on the speaker system by pressing the button. The “Power” LED | |
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| lights up. | |
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| Using the wrong adapter for iPhone or | Make sure the adapter is the proper fit for your iPhone or iPod. | |
iPhone or iPod doesn’t | iPod, or no adapter. |
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dock properly | iPhone or iPod didn’t install properly. | Remove your iPhone or iPod from the dock and check for obstruction on the | |
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| connectors in the dock and on your iPhone or iPod. Then reseat it in the dock. | |
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