Archos 120, AV140 manual Troubleshooting

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10Troubleshooting

∙In case of Electrostatic Discharge, the Jukebox may lose function. Just power off and on in order to restore.

If you have troubles getting your computer to recognize (mount) the Jukebox Multimedia as an external hard drive, check the following.

∙If using Windows 98SE, you must first install the drivers from the included CD-ROM.

∙If using a USB hub, try connecting without using the hub (some hubs are not powered and may not work with the Jukebox)

∙If using a USB port in the front of your computer, try a USB port in the back. Front USB ports are often from non-powered hubs

∙Do not connect to a USB port repeated through a keyboard

∙Your USB driver software may be out of date. Find your USB chipset type by going to My Computer > Properties > Device Driver > Universal Serial Bus (USB) Controllers > Host Controller. You may have a chipset VIA, Intel, SIS or another. It is possible that you do not have the latest software drivers for these chipsets. For VIA updates, check out www.viaarena.com. For Intel check out www.intel.com. For SIS, cancel the driver and reinstall the Windows default USB controller drivers.

∙If using a laptop computer and a docking station, try connecting without the docking station.

∙If using the optional Archos USB 2.0 interface cable (JBM 10 & 20) to connect to your computer, first connect the interface cable to the Jukebox while it is off, start up the Jukebox, then once the Jukebox has finished booting up, connect the other end of the USB cable to a running computer. Starting up the Jukebox with it already connected via the USB 2.0 interface cable may the Jukebox to be unrecognized by the computer.

∙Shut off and reboot the computer and the Jukebox and then try connecting again in the preferred order mentioned above.

∙If Macintosh OS 10.1.x says it cannot mount the volume, you can use Disk Utility to reformat the Jukebox hard drive to type MS DOS FAT32. However, files will only be readable from a Macintosh, not a Windows machine.

∙Make sure in your system BIOS the USB port is checked “ON” not “Off” Usually just on old machines.

∙In Win98SE make sure in the Config.sys if there is a line “last drive = ” that it be last drive = z: Usually just on old machines.

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Contents Jukebox Multimedia 20, 120 & AV140 Table of Contents Warranty and Limited Liability Storage capacity Technical SpecificationsProduct Introduction Starting up the Jukebox Multimedia Battery Saving FeaturesCharging the Batteries Caring for the Jukebox MultimediaSpdif Digital Audio Ports, Connections, and ButtonsExpansion Port Display Playing MP3 MusicNavigation ID3 TagsEntering Text Using a Playlist from iTunes Using a Playlist from MusicMatchCreating and Playing Playlists Creating a PlaylistPage Setting the Time of Day Clock SettingsSound Settings System SettingsUpdating the Jukebox Multimedia’s Operating System OS Copy to Jukebox and UpdatePC Download the zipped file Macintosh Download the .ajz filePage Recording Recording MP3 MusicAverage bit rates for Recording Quality Parameter Bit Rate Table & Sample RatesButton Action Playing VideoCreating MPEG4 Video Files Installing the SoftwareDivX Codec Virtual Dub Mpeg4 TranslatorChange Settings Using Mpeg4 TranslatorSelect Source & Destination Files Target & Aspect Ratio Jukebox 10 orMP3 Sound Track StartViewing Photos Viewing Photos & Reading Memory CardsTransferring Photos from a Memory Card Creating Slideshows with Background Music Creating a SlideshowConnecting the Jukebox Multimedia to your computer Connecting / Disconnecting from your ComputerInstalling Drivers for Windows 98SE Preferred Connection Order all computersDisconnecting the Jukebox Multimedia from your Computer Troubleshooting Installing MusicMatch Using MusicMatch SoftwareMacintosh Users Portable DeviceJBM DVR 20 Digital Video Recorder version for JBM 10 Optional Add-onsAccessories Mail Support Technical Support
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