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Problem: (Hard Drive Mode) What do I do if I try to disconnect via the green arrow but keep getting “The device ‘Generic Volume’ cannot be stopped now. Try stopping the device again later.”
Solution: Use the green arrow a second time. Sometimes Windows® does not update its status. Shut off any program that might be accessing data on the Archos™ 204, including Windows® Explorer. If this does not work, shut down all programs, wait 20 seconds, then try the green arrow again. If this does not work, you should shut down the computer and disconnect the USB cable once the computer is off.
Problem: I have Windows® XP and a USB 2.0 port, yet my file transfer rates are very slow.
Solution: The original version of XP does not have native support for USB 2.0. You must update your Windows® XP to a minimum of SP1 (Service Pack 1) in order for it to transfer files at the full USB 2.0 port capacity.
Problem: The Archos™ 204 shuts off by itself.
Solution: This is normal. If you are not playing music or using it, it will automatically shut off based on the automatic
Problem: The Archos™ 204
Solution: Did you set the Archos™ 204 to ‘lock’ mode? This is the mode that blocks the buttons from functioning so that you can put the Archos™ 204 in your pocket or backpack without worrying about buttons getting accidentally pressed. Hold down for three seconds on the Menu button to unlock all the buttons. The other possibility is an electrostatic phenomena. That is, static electricity has temporarily knocked out the Archos™ 204. Hold down on the STOP button for 15 seconds and the Archos™ 204 will shut off. Restart it normally now.
Problem: When I go to the Music icon in the main menu, I cannot see the music files or albums that I just put into the Archos™ 204.
Solution: The Archos™ 204’s ARCLibrary must be refreshed. Go to Setup > Playmode > Update ARCLibrary. Your newly transferred files will be indexed into the ARCLibrary. Files that are not in the folder Music will not be included in the ARCLibrary.
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12.2 File issues, corrupted data, formatting, and partitioning.
Problem: I want to clean up my Archos™ 204’s hard drive, but Windows® will not let me use the standard hard drive cleaning tools.
Answer: This is because Windows® sees your Archos™ 204 as a Windows Device and not a hard drive (USB Port is set to Windows Device in Setup > System). Do not change back to hard drive and run a defragmenter program. This will give unexpected results.
Problem: On the Archos™ 204, I find new file names and folder names that I never created or they have strange gibberish names.
Answer: (Hard Drive Mode) Most likely, the Archos™ 204’s File Allocation Table (FAT) has been corrupted. This could have been due to a shut down while the Archos™ 204 was connected to your computer. To fix a corrupted FAT problem, you should use the Error Checking utility or the Check Disk utility explained at the end of this section. Attention: Windows® and Macintosh® often write extra files to the hard drive such as finder.def or System volume info. These are normal and will not harm the Archos™ 204.
Problem: Can I defragment the Archos™ 204’s hard drive?
Answer: (Windows Device Mode) The Archos™ 204 maintains an optimized file system and does not need to be defragmented. Defragmenting will cause unexpected problems
Problem: I want to reformat the hard drive of the Archos™ 204.
Solution: You can do this, but it will erase ALL of the data on your Archos™ 204. First, as explained above, you should run ScanDisk or the DOS chkdsk (Check Disk) program to try to fix your problem. These will solve your problems 99% of the time. Note that Windows® XP and 2000 will, by default, format your Archos™ 204 hard drive in the NTFS file format. This will make the Archos™ 204 unusable. Make sure you tell it to format the hard drive in FAT32 format.
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