Enclosure-Related Problems

highlight it using your mouse, copy it to the clipboard, and then paste it into an e-mail.

You may also want to take a snapshot of these pages so that you can respond to questions about your system configuration to the Customer Support representative.

Enclosure-Related Problems

An LED is blinking red on the 3ware Sidecar.

A blinking red LED on the 3ware Sidecar indicates that there is a “predicted fault” on the drive in that slot.

This can result from a number of different factors, include a SMART error, read error, or cable error. The drive has not failed yet, but has the potential to.

For additional information about the LED indicators on the 3ware Sidecar, see “Enclosure LED Status Indicators” on page 63.

Error and Notification Messages

Error and notification messages are issued by the 3ware RAID controller when an error is detected or when an action is completed. These messages are sometimes referred to as AENs (asynchronous event notifications).

AEN messages are displayed on the 3DM 2 Alarms page.

On the 3DM 2 Alarms page, you can click on the message to jump to help text about that message. You can also look the message up in the list below. In 3DM 2, the message number is the last few digits within the parentheses at the beginning of the message description. For example, in the string (0x04:0x002B), “002B” is the message number. To find additional information about the message 2B, you would look up 002B in the list below.

Note that the messages are listed below in hex order, since the message numbers are in hex.

Error and notification messages are summarized in Table 9. Descriptions of each are provided after the table.

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AMCC 720-0138-00 manual Enclosure-Related Problems, Error and Notification Messages