Maintaining Your Controller | AMCC 720-0138-00 instruction

7

Maintaining Your Controller

This section contains instructions for how to perform tasks that help you maintain your controller, including:

•Determining the Current Version of Your 3ware Driver

•Updating the Driver and Firmware

Determining the Current Version of Your 3ware Driver

You can view controller (firmware) and driver version information on the

Controller Summary page.

Figure 30. Controller Summary Page

www.3ware.com

83

Image 91

AMCC 720-0138-00 manual Maintaining Your Controller, Determining the Current Version of Your 3ware Driver

Contents

3ware Copyright Table of Contents Configuring Units Index Page How this User Guide is Organized About this User GuideChapters and Appendices in this User Guide Screenshots Conventions Set Up Management and Maintenance Features Configure the RAID Unit and Drives Getting Started with Your 3ware RAID Controller Default Settings for Policies and Background Tasks Initial Settings for Policies and Background Tasks Introducing the 3ware 9590SE-4ME RAID Controller 3ware 9590SE-4ME RAID controllers require the following System Requirements RAID Concepts Understanding RAID Concepts and Levels RAID Available RAID Configurations RAID 1 Configuration Example Hot Spare Single Disk Drive Capacity Using Drive Capacity EfficientlyRAID Configuration Types Determining What RAID Level to Use 3ware Tools for Configuration and Management Monitoring, Maintenance, Troubleshooting Features Monitoring, Maintenance, and Troubleshooting Features 3DM 2 3ware Disk Manager Introduction Browser Requirements for 3DM Installing 3DM To uninstall 3DM Uninstalling 3DM on the MacintoshStarting 3DM and Logging To log in to the 3DM web application Logging In to the 3DM Web Application To stop the 3DM process so you can restart it To see if the 3DM process is already running To start the 3DM process manually Viewing 3DM Remotely Using a Web BrowserTo connect to 3DM2 through your web browser DM Main Screen Working with the 3DM Screens DM Menu Bar 3DM Menus Refreshing the Screen Viewing Information About Different Controllers3DM Screens and What Theyre Used For 3DM Description List of 3DM Pages Setting Up 3DM Preferences To set or change the password Setting and Changing 3DM PasswordsManaging E-mail Event Notification To set up event notification Enabling and Disabling Remote AccessTo send a test message To set the incoming port Setting the Incoming Port #Setting the Frequency of Page Refreshes To enable or disable remote access Viewing Information About a Controller Configuring Your ControllerTo see details about a controller in 3DM Controller Summary To view controller policies in 3DM Viewing Controller Policies About Controller Policies Setting the Auto Rebuild Policy To enable Auto Rebuild through 3DM Using Auto-Carving for Multi LUN SupportTo use auto-carving To set the carve size in 3DM Setting the Size of Volumes Created with Auto-Carving Configuring a New Unit Configuring Units Type of configuration RAID Level Configuration Options When Creating a UnitDrives to be included in the unit Stripe size, if appropriate for the RAID level Name of the unit optionalUnit policies To create a unit Creating a Unit Initializing Formatting and Partitioning Units Disk Insertion Message from the Mac OS To initialize and partition your unit Disk Utility Window, select the Partition tab On the right, specify a volume name and then click Partition Macintosh Disk Utility Showing Partitioning Progress Creating a Hot Spare To specify a hot spare Naming a UnitTo name or rename a unit through 3DM Setting Unit Policies Enabling and Disabling the Unit Write Cache Unit Policies on Controller Settings Page in 3DM To enable or disable unit write cache through 3DM Setting Auto Verify for a UnitTo set the Auto Verify policy for an existing unit Enabling and Disabling Queuing for a Unit Setting Continue on Source Error During Rebuild StorSave Profile Definitions Setting the StorSave Profile for a UnitTo enable or disable queuing for a unit through 3DM About StorSave Profile Levels To set the StorSave profile through 3DM Setting the StorSave Profile through 3DM RAID Level Migration RLM Overview Changing An Existing Configuration Valid Migration Paths To change the RAID level of a unit Changing RAID Level Expanding Unit Capacity Informing the Operating System of Changed ConfigurationTo expand a unit’s capacity To inform the operating system that a unit has been changed Deleting a UnitTo delete a unit through 3DM Deleting a Unit Through 3DM To remove a unit through 3DM Removing a Unit Moving a Unit from One Controller to Another To remove a drive Adding a DriveRemoving a Drive To add a drive Removing a Drive in 3DM To rescan the controller Rescanning the Controller Checking Unit and Drive Status Maintaining Units Drilling Down to Check Status Information Unit Statuses Enclosure LED Status Indicators Drive Statuses About Inoperable Units About Degraded Units To see an explanation of a specific item Alarms, Errors, and Other EventsViewing Alarms, Errors, and Other Events To view alarms To view Smart data Downloading an Error LogTo download the error log Viewing Smart Data About a Drive Background Tasks Initialization of RAID 5 Units About InitializationInitialization of Different RAID Types Initialization of RAID 0 Units About Verification Background Initialization After Power FailureInitialization of RAID 1 and RAID 10 Units Verification of Non-Redundant Units What Verification DoesVerification of Redundant Units Starting a Verify Manually How Errors Are Handled To verify a unit through 3DM Rebuilding Units To rebuild a unit through 3DM Selecting a Drive when Rebuilding To change the background task rate Setting Background Task Rate Background Task Prioritization Scheduling Background Tasks Scheduled Task Duration Viewing Current Task SchedulesTo view the current task schedule Selecting Task Schedules to View Turning On or Off Use of a Task Schedule Adding a New Task Schedule Slot Removing a Task ScheduleTo remove a task schedule To add a task schedule slot Selecting Self-tests to be PerformedTo select self-tests to be performed Locating a Drive by Blinking Its LED To disable self-testsTo blink the LED for a drive To blink the LEDs for all drives in a unit Determining the Current Version of Your 3ware Driver Maintaining Your Controller Updating the Driver and Firmware To update the driver and firmware under Mac OSTo download the driver or firmware 3DM 2 Reference Controller Summary Controller Details Unit Information Unit Information Unit Details Unit Details Drive Information Drive Information Drive Information Extra Drive Information Drive Details window Smart Data Controller Settings Background Task Rate Unit Names DM 2 Reference Scheduling Scheduling Self-test Schedules Task Schedules Maintenance Maintenance Rescan Controller Drive Information Maintenance Task Buttons 102 103 Create Unit Available Drives to Create Units Configuration Window in 3DM Alarms Alarms Enclosure Summary Battery Backup Enclosure Details Enclosure Details Mail Notification 3DM 2 Settings Refresh Password Http Settings Remote Access Web Resources TroubleshootingBefore Contacting Customer Support Error and Notification Messages Enclosure-Related Problems Value Message Error and Notification Message List 115 116 Rebuild failed Error and Notification Message DetailsController reset occurred Degraded unit Controller error occurred Initialize completed Unclean shutdown detectedDrive timeout detected Incomplete unit detected 000D Unit deleted 000A Drive error detected000B Rebuild started 000C Initialize started 001A Drive inserted 000E Initialize failed000F Smart threshold exceeded Drive removed 001F Unit Operational Downgrade Udma modeUpgrade Udma mode 001E Unit inoperable Sbuf memory test failed Drive ECC error reportedCache flush failed some data lost 002A Verify failed DCB checksum error detectedDCB version unsupported Verify started 002B Verify completed 002C Source drive ECC error overwritten002D Source drive error occurred 002E Replacement drive capacity too small Migration completed Spare capacity too small for some unitsMigration started Migration failed 003B Rebuild paused Buffer ECC error corrected003A Drive power on reset detected SO-DIMM not detected 003E Migration paused 003F Flash file system error detectedPrimary DCB read error occurred 003D Verify paused Battery voltage is high Backup DCB read error detectedBattery voltage is normal Battery voltage is low 004C Battery temperature is too low Battery temperature is normal004A Battery temperature is low 004B Battery temperature is high Battery health check completed 004E Battery capacity test startedBattery capacity test completed Battery health check started Battery capacity is below warning level Battery charging startedBattery charging completed Battery charging fault 005E Cache synchronization completed 005D Battery health check failed005F Cache synchronization failed some data lost Appendices 134 Glossary Appendix A. Glossary 137 138 139 140 To install the driver and disk management tools Driver and Software Installation Welcome Installation Screen Select Components to Install Screen DM2 Email Configuration Screen DM2 Security Configuration Screen Final Installation Screen 147 Appendix B. Driver and Software Installation 148 FCC Radio Frequency Interference Statement Compliance and Conformity Statements European Community Conformity Statement Limited Warranty Warranty, Technical Support, and Service Exclusions Warranty Service and RMA ProcessState Law Provisions Sales and ordering information Amcc Technical Support and ServicesFeedback on this manual Appendix D. Warranty, Technical Support, and Service 154 Index 156 157 158 159 160 161 162