Updating the Driver and Firmware | AMCC 720-0138-00 specification

Chapter 7. Maintaining Your Controller

Updating the Driver and Firmware

You can download the latest drivers and firmware from the 3ware website, at http://www.3ware.com/support.

To download the driver or firmware

1On the 3ware website (www.3ware.com), navigate to Service and Support > Software Downloads.

2Click Download Released Software.

3Select the product and release desired.

4Select Driver or Firmware (as appropriate) as the item to download.

5Select the Operating System you are using.

6Click Next.

7When details about the download you requested appear, click the link for the item you want to download.

8Read and agree to the license agreement that appears.

9Click Save to save the file to disk.

10Uncompress the file to extract the driver or firmware files to a local directory.

(Make note of the absolute path to the local directory.)

To update the driver and firmware under Mac OS X

1Open a Terminal window.

2Type sudo tw_update and press Enter.

3When prompted, enter your administrator password. The usage for the tw_update command displays.

4Type:

./tw_update fw=[absolute path to the firmware image]

And press Enter.

After the “fw=”, be sure to enter the absolute path to the location of the firmware image. Do not type the brackets shown in the example above.

5 After the update has completed, restart your computer.

84	3ware Serial ATA RAID Controller User Guide for the Power Mac G5

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AMCC 720-0138-00 manual Updating the Driver and Firmware, To download the driver or firmware

Contents

3ware Copyright Table of Contents Configuring Units Index Page Chapters and Appendices in this User Guide About this User GuideHow this User Guide is Organized Conventions Screenshots Configure the RAID Unit and Drives Set Up Management and Maintenance Features Getting Started with Your 3ware RAID Controller Initial Settings for Policies and Background Tasks Default Settings for Policies and Background Tasks Introducing the 3ware 9590SE-4ME RAID Controller System Requirements 3ware 9590SE-4ME RAID controllers require the following Understanding RAID Concepts and Levels RAID Concepts Available RAID Configurations RAID RAID 1 Configuration Example Single Disk Hot Spare Using Drive Capacity Efficiently RAID Configuration TypesDetermining What RAID Level to Use Drive Capacity 3ware Tools for Configuration and Management Monitoring, Maintenance, Troubleshooting Features Monitoring, Maintenance, and Troubleshooting Features 3DM 2 3ware Disk Manager Introduction Installing 3DM Browser Requirements for 3DM Starting 3DM and Logging Uninstalling 3DM on the MacintoshTo uninstall 3DM Logging In to the 3DM Web Application To log in to the 3DM web application To see if the 3DM process is already running To stop the 3DM process so you can restart it To connect to 3DM2 through your web browser Viewing 3DM Remotely Using a Web BrowserTo start the 3DM process manually Working with the 3DM Screens DM Main Screen 3DM Menus DM Menu Bar 3DM Screens and What Theyre Used For Viewing Information About Different ControllersRefreshing the Screen List of 3DM Pages 3DM Description Setting Up 3DM Preferences Managing E-mail Event Notification Setting and Changing 3DM PasswordsTo set or change the password To send a test message Enabling and Disabling Remote AccessTo set up event notification Setting the Incoming Port # Setting the Frequency of Page RefreshesTo enable or disable remote access To set the incoming port To see details about a controller in 3DM Configuring Your ControllerViewing Information About a Controller Controller Summary Viewing Controller Policies To view controller policies in 3DM Setting the Auto Rebuild Policy About Controller Policies To use auto-carving Using Auto-Carving for Multi LUN SupportTo enable Auto Rebuild through 3DM Setting the Size of Volumes Created with Auto-Carving To set the carve size in 3DM Configuring Units Configuring a New Unit Drives to be included in the unit Configuration Options When Creating a UnitType of configuration RAID Level Unit policies Name of the unit optionalStripe size, if appropriate for the RAID level Creating a Unit To create a unit Initializing Formatting and Partitioning Units To initialize and partition your unit Disk Insertion Message from the Mac OS Disk Utility Window, select the Partition tab On the right, specify a volume name and then click Partition Creating a Hot Spare Macintosh Disk Utility Showing Partitioning Progress To name or rename a unit through 3DM Naming a UnitTo specify a hot spare Setting Unit Policies Unit Policies on Controller Settings Page in 3DM Enabling and Disabling the Unit Write Cache To set the Auto Verify policy for an existing unit Setting Auto Verify for a UnitTo enable or disable unit write cache through 3DM Setting Continue on Source Error During Rebuild Enabling and Disabling Queuing for a Unit Setting the StorSave Profile for a Unit To enable or disable queuing for a unit through 3DMAbout StorSave Profile Levels StorSave Profile Definitions Setting the StorSave Profile through 3DM To set the StorSave profile through 3DM Changing An Existing Configuration RAID Level Migration RLM Overview Valid Migration Paths Changing RAID Level To change the RAID level of a unit To expand a unit’s capacity Informing the Operating System of Changed ConfigurationExpanding Unit Capacity To delete a unit through 3DM Deleting a UnitTo inform the operating system that a unit has been changed Deleting a Unit Through 3DM Removing a Unit To remove a unit through 3DM Moving a Unit from One Controller to Another Adding a Drive Removing a DriveTo add a drive To remove a drive Removing a Drive in 3DM Rescanning the Controller To rescan the controller Maintaining Units Checking Unit and Drive Status Drilling Down to Check Status Information Enclosure LED Status Indicators Unit Statuses Drive Statuses About Degraded Units About Inoperable Units Alarms, Errors, and Other Events Viewing Alarms, Errors, and Other EventsTo view alarms To see an explanation of a specific item Downloading an Error Log To download the error logViewing Smart Data About a Drive To view Smart data Background Tasks About Initialization Initialization of Different RAID TypesInitialization of RAID 0 Units Initialization of RAID 5 Units Initialization of RAID 1 and RAID 10 Units Background Initialization After Power FailureAbout Verification Verification of Redundant Units What Verification DoesVerification of Non-Redundant Units How Errors Are Handled Starting a Verify Manually Rebuilding Units To verify a unit through 3DM Selecting a Drive when Rebuilding To rebuild a unit through 3DM Setting Background Task Rate To change the background task rate Scheduling Background Tasks Background Task Prioritization To view the current task schedule Viewing Current Task SchedulesScheduled Task Duration Turning On or Off Use of a Task Schedule Selecting Task Schedules to View To remove a task schedule Removing a Task ScheduleAdding a New Task Schedule Slot To select self-tests to be performed Selecting Self-tests to be PerformedTo add a task schedule slot To blink the LED for a drive To disable self-testsLocating a Drive by Blinking Its LED To blink the LEDs for all drives in a unit Maintaining Your Controller Determining the Current Version of Your 3ware Driver To download the driver or firmware To update the driver and firmware under Mac OSUpdating the Driver and Firmware 3DM 2 Reference Controller Summary Controller Details Unit Information Unit Information Unit Details Unit Details Drive Information Drive Information Drive Information Drive Details window Extra Drive Information Controller Settings Smart Data Background Task Rate Unit Names DM 2 Reference Scheduling Scheduling Task Schedules Self-test Schedules Maintenance Maintenance Rescan Controller Maintenance Task Buttons Drive Information 102 103 Available Drives to Create Units Create Unit Configuration Window in 3DM Alarms Alarms Battery Backup Enclosure Summary Enclosure Details Enclosure Details 3DM 2 Settings Mail Notification Password Refresh Remote Access Http Settings Before Contacting Customer Support TroubleshootingWeb Resources Enclosure-Related Problems Error and Notification Messages Error and Notification Message List Value Message 115 116 Error and Notification Message Details Controller reset occurred Degraded unitController error occurred Rebuild failed Unclean shutdown detected Drive timeout detectedIncomplete unit detected Initialize completed 000A Drive error detected 000B Rebuild started000C Initialize started 000D Unit deleted 000E Initialize failed 000F Smart threshold exceededDrive removed 001A Drive inserted Downgrade Udma mode Upgrade Udma mode001E Unit inoperable 001F Unit Operational Cache flush failed some data lost Drive ECC error reportedSbuf memory test failed DCB checksum error detected DCB version unsupportedVerify started 002A Verify failed 002C Source drive ECC error overwritten 002D Source drive error occurred002E Replacement drive capacity too small 002B Verify completed Spare capacity too small for some units Migration startedMigration failed Migration completed Buffer ECC error corrected 003A Drive power on reset detectedSO-DIMM not detected 003B Rebuild paused 003F Flash file system error detected Primary DCB read error occurred003D Verify paused 003E Migration paused Backup DCB read error detected Battery voltage is normalBattery voltage is low Battery voltage is high Battery temperature is normal 004A Battery temperature is low004B Battery temperature is high 004C Battery temperature is too low 004E Battery capacity test started Battery capacity test completedBattery health check started Battery health check completed Battery charging started Battery charging completedBattery charging fault Battery capacity is below warning level 005F Cache synchronization failed some data lost 005D Battery health check failed005E Cache synchronization completed Appendices 134 Glossary Appendix A. Glossary 137 138 139 140 Driver and Software Installation To install the driver and disk management tools Welcome Installation Screen Select Components to Install Screen DM2 Email Configuration Screen DM2 Security Configuration Screen Final Installation Screen 147 Appendix B. Driver and Software Installation 148 Compliance and Conformity Statements FCC Radio Frequency Interference Statement European Community Conformity Statement Warranty, Technical Support, and Service Limited Warranty State Law Provisions Warranty Service and RMA ProcessExclusions Feedback on this manual Amcc Technical Support and ServicesSales and ordering information Appendix D. Warranty, Technical Support, and Service 154 Index 156 157 158 159 160 161 162