SanDisk FUZE-UM809-ENG user manual Tips & Troubleshooting

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This chapter helps you get the most from your Sansa® FuzeTM media player with tips and troubleshooting.

Tips & Troubleshooting

Why isn’t my Sansa® Fuze media player being charged or detected by my computer when I connect it?

Verify that you are using Windows Media Player version 10 or higher, reset your player, and try again.

How do I drag music files to my Sansa Fuze media player?

As long as the files are WMA or MP3, they can be dragged into the Music folder.

Which bit rates will the Sansa Fuze media player support?

The Sansa FuzeTM media player will support 32-320Kbps for MP3 and 32-256Kbps for WMA.

How do I format my Sansa Fuze media player?

You can use the device Format command under SettingsÆFormat or using a computer.

Why should I update the firmware?

You should always update the player to the latest firmware to ensure that it functions correctly and has all the latest features. Please download the Sansa Updater Application from the Sansa Support Website.

How do I transfer videos and photos to my Sansa Fuze media player?

You need to install the Sansa Media Converter software (available for download). This software will convert your video and photo files then transfer them to the player. Refer to the Sansa Media Converter software for details on file formats supported.

What music file formats does the Sansa Fuze support?

The Sansa Fuze media player supports MP3, WAV, WMA, secure WMA, FLAC, Ogg-Vorbis, and Audible formats.

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Contents Technical Support Table of Contents FM Radio if applicable Table of Contents Cleaning Tips Important Safety InstructionsFor your safety Hearing levelsSound Level dB Disposal Instructions Sansa FuzeTM Overview FeaturesPackage Contents Minimum System RequirementsSansa Fuze Media Player at a Glance MIC Need icon for slotRadio Main Menu OptionsPlayback Screen BatteryCharging Battery Level IndicatorBasic Usage Power SwitchThumbwheel Connecting to your ComputerRemoving the player from your computer Select System Settings Updating the FirmwareFormatting the Player Drag and Drop Mac Loading ContentLoading Music Drag and Drop WindowsCreating Playlists My folders and those of others that I can accessWindows Media Player Adding Music Files to Library…Loading Content Click Save Playlist Transferring PlaylistsLoading Content Loading Photos and Videos Playing Music Playing ContentSelect Rate Song Music OptionsSelect Add Song to Go List Select Remove Song from Go ListSelect Delete Song MicroSD card with contentPlaying music from a preloaded microSD Card Select Replay GainSlotMusic card SlotRadio cardSelect External uSD Card, and select Play All Select Delete Book Playing AudiobooksAudiobooks Options Select AudiobooksVideo Options Watching VideosViewing Photos and Slideshows Photo OptionsSelect Photos a Z Select Remove from Photo Go List Select Slide TimeSelect Slideshow Music Select Add to Photo Go ListProgramming FM Presets FM Radio if applicableListening to FM Radio Radio Options Select Radio OptionsSelect FM Region Recording Voice RecordingSelect Record Now Deleting Content Display Art in Lists SettingsWallpaper Settings Power SaverDate & Time Reset Factory SettingsSleep LanguageSelect Press and Hold USB ModeFormat Press and HoldTips & Troubleshooting Is the player compatible with podcasts? Why does my player say unknown artist/album?How do I power reset my Sansa Fuze media player? Why won’t my Sansa Fuze media player play music?Learn More, Service, and Warranty Information SanDisk Limited WarrantyGetting Technical Support End User License Agreement Learn More, Service, and Warranty Information Learn More, Service, and Warranty Information