SanDisk FUZE-UM809-ENG Learn More, Service, and Warranty Information, Getting Technical Support

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This chapter provides information to help you get service and support for your Sansa® FuzeTM media player.

Learn More, Service, and Warranty Information

Getting Technical Support

Before you contact Technical Support, we encourage you to read the Tips & Troubleshooting section to see if your question is covered there.

If you have questions about the use or features of your Sansa player as well as other SanDisk products, please visit our Knowledgebase at kb.sandisk.com.

You can also call the SanDisk Technical Support Center. For US: 1-866-SanDisk (1-866-726-

3475), Worldwide: see www.sandisk.com/support for local country phone numbers. When you call us for support, please include as much information as you can from your packaging material. This will allow us to help you more quickly.

SanDisk Limited Warranty

SanDisk warrants that this product will be free from material defects in design and manufacture and will substantially conform to the published specifications under normal use and subject to the conditions below. This warranty is provided to the original end user purchasing from SanDisk or an authorized reseller, and is not transferable. Proof of purchase may be required. SanDisk is not responsible for any failure or defect caused by any third party product or component, whether authorized or not. This warranty does not apply to any third party software provided with the product and you are responsible for all service and repair needed for such software. This warranty is void if the product is not used in accordance with the product instructions, or if it is damaged as a result of improper installation, misuse, unauthorized repair, modification or accident.

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Contents Technical Support Table of Contents FM Radio if applicable Table of Contents Cleaning Tips Important Safety InstructionsSound Level dB For your safetyHearing levels Disposal Instructions Sansa FuzeTM Overview FeaturesSansa Fuze Media Player at a Glance Package ContentsMinimum System Requirements MIC Need icon for slotRadio Main Menu OptionsPlayback Screen BatteryCharging Battery Level IndicatorBasic Usage Power SwitchThumbwheel Connecting to your ComputerRemoving the player from your computer Formatting the Player Select System SettingsUpdating the Firmware Loading Music Loading ContentDrag and Drop Windows Drag and Drop MacWindows Media Player My folders and those of others that I can accessAdding Music Files to Library… Creating PlaylistsLoading Content Click Save Playlist Transferring PlaylistsLoading Content Loading Photos and Videos Playing Music Playing ContentSelect Add Song to Go List Music OptionsSelect Remove Song from Go List Select Rate SongPlaying music from a preloaded microSD Card MicroSD card with contentSelect Replay Gain Select Delete SongSelect External uSD Card, and select Play All SlotMusic cardSlotRadio card Audiobooks Options Playing AudiobooksSelect Audiobooks Select Delete BookVideo Options Watching VideosSelect Photos a Z Viewing Photos and SlideshowsPhoto Options Select Slideshow Music Select Slide TimeSelect Add to Photo Go List Select Remove from Photo Go ListListening to FM Radio Programming FM PresetsFM Radio if applicable Select FM Region Radio OptionsSelect Radio Options Select Record Now RecordingVoice Recording Deleting Content Wallpaper Settings SettingsPower Saver Display Art in ListsSleep Reset Factory SettingsLanguage Date & TimeFormat USB ModePress and Hold Select Press and HoldTips & Troubleshooting How do I power reset my Sansa Fuze media player? Why does my player say unknown artist/album?Why won’t my Sansa Fuze media player play music? Is the player compatible with podcasts?Getting Technical Support Learn More, Service, and Warranty InformationSanDisk Limited Warranty End User License Agreement Learn More, Service, and Warranty Information Learn More, Service, and Warranty Information