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This chapter provides information to help you get service and support for your Sansa® Clip player.
Learn More, Service, and Warranty Information
Getting Technical Support
Before you contact Technical Support, we encourage you to read the Tips & Troubleshooting section to see if your question is covered there.
If you have questions about the use or features of your player, please call the SanDisk Technical Support Center for US:
When you call or contact us for support, please include as much information as you can from your packaging material. This will allow us to help you more quickly.
Learn More
You can also visit us on the web at www.sansa.com to learn more about your player as well as other SanDisk products.
SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and manufacture and will substantially conform to the published specifications under normal use for one year from your date of purchase, subject to the conditions below. This warranty is provided to the original end user purchasing from SanDisk or an authorized reseller, and is not transferable. Proof of purchase may be required. SanDisk is not responsible for any failure or defect caused by any third party product or component, whether authorized or not. This warranty does not apply to any third party software provided with the product and you are responsible for all service and repair needed for such software. This warranty is void if the product is not used in accordance with the product instructions, or if it is damaged as a result of improper installation, misuse, unauthorized repair, modification or accident.
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