| TROUBLESHOOTING |
|
| |
|
|
|
|
|
|
|
|
|
|
Problem | Solution | See |
| English |
page |
| |||
|
|
| ||
|
|
|
| |
No sound or distorted sound | Adjust the volume on the TV or the AV receiver. | – |
|
|
|
|
|
|
|
| Check that the speakers are connected properly. | – |
|
|
|
|
|
|
|
| Adjust the volume level in the setup menu. | 33 |
|
|
|
|
|
|
|
No audio at digital output | Check the digital connections. | 11 |
|
|
|
|
|
|
|
| If you are playing a DTS source, check that your receiver can decode | 31 |
|
|
| DTS and [Digital Out] is set to [All]. |
|
|
|
|
|
|
|
|
| If you are playing an | 31 |
|
|
| decode |
|
|
|
| [PCM]. |
|
|
|
|
|
|
|
|
| Check that the audio format of the selected audio option on the disc | – |
|
|
| matches your receiver capabilities. |
|
|
|
|
|
|
|
|
No audio at HDMI output | Make sure that [HDMI Audio] is set to [Auto] or [PCM]. | 37 |
|
|
|
|
|
|
|
| No audio signals via the HDMI jack are output if the | 12 |
|
|
| component is connected to this unit using the |
|
|
|
| cable. |
|
|
|
| To output audio signals via the HDMI jack, connect an HDMI |
|
|
|
| component to this unit. |
|
|
|
|
|
|
|
|
Disc does not play | Check that the disc format is supported. | 3, 44 |
|
|
|
|
|
|
|
| The | – |
|
|
|
|
|
|
|
| Check that the disc label is facing up. | 18 |
|
|
|
|
|
|
|
| Check that the disc is defective by trying another disc. | – |
|
|
|
|
|
|
|
| If you have recorded a JPEG, MP3 or WMA disc yourself, check that | – |
|
|
| your disc contains at least ten JPEG picture files or five MP3/WMA |
|
|
|
| music tracks. |
|
|
|
|
|
|
|
|
| Check the region code of the DVD disc. | 3 |
|
|
|
|
|
|
|
Picture freezes momentarily | Check the disc for fingerprints/scratches and clean it with a soft cloth | 4 |
|
|
during playback | wiping from the center to the edge. |
|
|
|
|
|
|
|
|
This unit does not respond to | Aim the remote control directly at the remote control sensor on the | 15 |
|
|
the remote control | front panel. |
|
|
|
|
|
|
|
|
| Reduce the distance of the remote control from this unit. | 15 |
|
|
|
|
|
|
|
| Replace the batteries in the remote control. | 15 |
|
|
|
|
|
|
|
| Reinsert the batteries with their polarities (+/– signs) as indicated. | 15 |
|
|
|
|
|
|
|
Buttons do not work | Disconnect the power cable from the AC outlet for a few minutes. | – |
|
|
| Reconnect the power cable and try to operate again as usual. |
|
|
|
|
|
|
|
|
This unit does not respond to | Operations may not be permitted by the disc. Refer to the instructions | – |
|
|
some operating commands | of the disc jacket. |
|
|
|
during playback |
|
|
|
|
|
|
|
|
|
Menu items cannot be selected | Depending on the connection status or disc availability, some menu | – |
|
|
| items cannot be selected. |
|
|
|
|
|
|
|
|
Cannot play back | When | 29 |
|
|
|
|
|
| |
|
|
|
|
|
No sound during DivX® movies | The audio code may not be supported by this unit. | – |
|
|
playback |
|
|
|
|
|
|
|
|
|