Buttons don’t work

Check to see if the HOLD switch is set to “HOLD ”. If yes, set it to the “OFF” position.

Cannot hear track playback

Check the following:

1.Are there any MP3 or WMA files in the root directory of your T.sonic? If not, you must download music files from your computer or the Internet first. (Only Mpeg I Layer 3 and WMA files compressed at a rate of 32Kbps–320Kbps are supported).

2.Are the earphones properly connected to the earphone jack? If not, connect them again properly.

3.Is the volume loud enough? If not, adjust the volume up until the music playback can be heard.

Cannot display the track name correctly on the screen

1.The default language of the T.sonic is English. Please set the language option first.

2.ID3 tag information has the first display priority on the screen of the T.sonic. You could modify the ID3 tag by using Windows Media Player, Winamp, or other software.

3.If the ID3 tag is empty, just the file name will be shown on the screen.

Track playback sounds intermittent

Plug the earphones into the earphones jack again to make sure they are properly connected.

T.sonic turns off automatically

T.sonic features a power saving function. If your T.sonic is idle (not playing music or radio) for 2, 10, or 30 minutes, the power saving timer is triggered and your T.sonic will turn off automatically. Please refer to the “Power Saving” section to change the power saving settings.

T.sonic is NOT functioning correctly

If your T.sonic ever stops responding or locks up, Please refer to the “Recover your T.sonic” and use the Recovery program to restore it to its default settings.

Cannot find the file that was just copied to the T.sonic

Re-copy the file and refer to the “Safely Remove Your T.sonic” section to remove the T.sonic after the copy process is completed.