Troubleshooting
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
No power | Unit has not been turned on. Press the Play button to turn the power | ||
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| on. | |
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| No battery is inserted. | Insert proper battery. | |
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| Battery is dead. | Replace the battery with a new battery. | |
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I can’t hear | Unit has not been turned on. | Press the Play button to turn the power | |
any music |
| on. | |
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| Volume is set too low. | Press the Volume Up button to | |
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| increase the volume to a comfortable | |
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| level. | |
| No MP3 files have been | Download MP3 files to the player. | |
| downloaded to the unit. |
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The manager | USB cable is not connected | Make sure that the USB cables are | |
software | properly | connected securely. | |
doesn’t |
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The | Press the Play button to turn the power | ||
recognize the | |||
turned on. | on. | ||
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The drivers have not been | Install the drivers off of the installation | ||
| installed. | CD. | |
I can’t play | The SMC card is not | Remove the SMC card and insert it | |
any tracks | inserted correctly. | securely. | |
on the | The SMC card is not | Insert the SMC card into the SMC slot | |
SmartMedia | inserted. | on the side of the | |
card. |
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There are no MP3 files on | Run the Manager software and make | ||
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| the SMC card. | sure that External memory is selected | |
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| in the Drive | |
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| Device. | |