Device Restore
Your device is controlled by an internal program called firmware. In case the firmware files is corrupted, you may need to restore the device.
✔TIP
Please charge your device fully before device restore. This will ensure steady power supply for completing the whole process.
1Connect your device to your computer (powered by the supplied AC/DC adapter if applicable). Launch Device Manager from Start ➔ Program ➔ Philips ➔ xxx ➔ xxx. (xxx = model number)
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WARNING !
All content and music will be erased!
Please back up all your files before device restore.
In the main window, click Restore. You will be prompted to disconnect your device from your computer as soon as Device Manager finishes interacting with your device.
Please safely remove your device by clicking 
from your task tray.
Once the USB cable is disconnected, firmware restore will start automatically. The process is complete when the device restarts and display the power up splash screen.
WindowsXP / Windows 2000 users:
Your device will be automatically disconnected as soon as Device Manager finishes interacting with your device.
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