COBY electronic MP826-4G Cannot transfer files to the player, There is no sound during playback

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Troubleshooting

I cannot transfer files to the player.

Ensure that your computer is running a supported operating system.

If using a USB extension cable, ensure that it is securely attached to the player and the PC, or try using another USB cable.

If you have connected the player through a USB hub, try connecting the player directly to your computer.

Ensure that the player’s memory capacity is not full. Ensure that the Hold switch is disengaged.

There is no sound during playback.

Check the volume level.

Ensure that the headphones are attached securely to the player.

The sound quality of the music is poor.

Try playing the file on your computer. If the sound quality is still poor, try downloading the file again or re-encoding the file yourself.

Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound. The minimum recommended bitrate is 128kbps for MP3s and 96kbps for WMAs.

Try lowering the volume of the player.

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Contents High-Resolution MP3 & Video Player with Touchscreen Controls Table of Contents Text Mode Features Specifications Package Contents Controls at a Glance Right View Top ViewFront View Bottom ViewUsing the Touchscreen Controls Disabling the Controls Hold Charging the Battery Getting StartedCharging with a Computer Resetting the Player Main Menu Main Menu ControlsChange the Menu Style Music Mode Music Browser ControlsBrowse for and play your music files Now Playing Controls Music Playback Add Songs to the Favorite ListUse the following controls during music playback Tap to access the Quick Option menu during music playback Quick Option MenuMseq Music Mode Video Mode Video Browser ControlsBrowse for and play your video files Video Playback Controls Photo Viewer Controls Photo ModePhoto Browser Controls Browse for and view your photo filesFunction Icon Photo Mode Radio Mode Radio Tuning ControlsListen to FM radio broadcasts Manual Mode Preset Mode Force Mono Text Reader Controls Text ModeText Browser Controls Read text files loaded on your player TXTSave Mark LoadMark Explorer Mode Explorer ControlsCalculator Mode Perform basic mathematical operations with the calculatorOther Function Mode CalendarStop Watch Time Date System Setting Settings ModeDisplay Setting Setting OptionsLanguage System InformationSleep My Computer Transferring Files to the Player Transferring FilesUsing Windows Media Player Microsoft WindowsMacintosh OS Copy on the keyboardDisconnecting from a Computer Transferring Files to the Player Video Conversion Firmware Upgrades Safety Notices For Customer UseProtect your hearing FCC Statement Important Safety Instructions Safety Notices Troubleshooting Player does not turn onButtons do not work Cannot transfer files to the player There is no sound during playbackSound quality of the music is poor Player will not play my music file Player has malfunctionedFeatures Specifications WMDRM10Coby Electronics Corporation Page Coby Electronics Corporation