COBY electronic MP826-8G, MP826-4G Player will not play my music file, Player has malfunctioned

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Troubleshooting

Ensure that the headphones are attached securely to the player.

The player will not play my music file.

Ensure that the file is in a compatible format.

The file may be copy-protected and you no longer have authorization to play this file. If you feel this is in error, please contact the service from which you downloaded the file.

The LCD characters are corrupted or something is wrong with the display.

Ensure that the correct menu language has been set.

Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

The player has malfunctioned.

Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

Try updating the player’s firmware. Please refer to the Firmware Upgrades section of this manual for instructions.

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Contents High-Resolution MP3 & Video Player with Touchscreen Controls Table of Contents Text Mode Features Specifications Package Contents Controls at a Glance Bottom View Top ViewFront View Right ViewUsing the Touchscreen Controls Disabling the Controls Hold Getting Started Charging the BatteryCharging with a Computer Resetting the Player Main Menu Controls Main MenuChange the Menu Style Music Browser Controls Music ModeBrowse for and play your music files Add Songs to the Favorite List Now Playing Controls Music PlaybackUse the following controls during music playback Quick Option Menu Tap to access the Quick Option menu during music playbackMseq Music Mode Video Browser Controls Video ModeBrowse for and play your video files Video Playback Controls Browse for and view your photo files Photo ModePhoto Browser Controls Photo Viewer ControlsFunction Icon Photo Mode Radio Tuning Controls Radio ModeListen to FM radio broadcasts Manual Mode Preset Mode Force Mono Read text files loaded on your player TXT Text ModeText Browser Controls Text Reader ControlsSave Mark LoadMark Explorer Controls Explorer ModePerform basic mathematical operations with the calculator Calculator ModeCalendar Other Function ModeStop Watch Time Date Setting Options Settings ModeDisplay Setting System SettingSystem Information LanguageSleep My Computer Transferring Files Transferring Files to the PlayerMicrosoft Windows Using Windows Media PlayerCopy on the keyboard Macintosh OSDisconnecting from a Computer Transferring Files to the Player Video Conversion Firmware Upgrades For Customer Use Safety NoticesProtect your hearing FCC Statement Important Safety Instructions Safety Notices Player does not turn on TroubleshootingButtons do not work There is no sound during playback Cannot transfer files to the playerSound quality of the music is poor Player has malfunctioned Player will not play my music fileFeatures WMDRM10 SpecificationsCoby Electronics Corporation Page Coby Electronics Corporation